Technical Program Manager, AI Delivery

Cohere; Eastern Province; On-site; SAR 300,000 - 540,000; Full time

Benefits offered by this job

Weekly lunch stipend

Full health and dental benefits

RRSP matching

401K

Pension scheme

Parental leave top-up

Educational stipend

Vacation 6 weeks

Job summary

Cohere is seeking an experienced Engineering Program Manager to join our customer-facing Engineering Program Management team. You will manage enterprise-grade AI software projects, collaborating with customers and internal teams across LLM and ML engineering, product, and go-to-market functions.

You will shape Cohere's operations, drive project planning, risk management, and on-time delivery while serving as the technical voice for customers in a fast-growing AI company.

Qualifications

• 5+ years as an Engineering/Technical Program Manager, with at least 3 years in customer-facing technical delivery for enterprise AI software/solutions.

Responsibilities

• Communicate clearly across tech teams, leadership, and strategic customers.
• Coordinate schedules, dependencies, risks, and organizational alignment.
• Ensure on-time delivery, identify development needs, and establish status checkpoints.
• Proactively resolve issues and manage cross-functional dependencies across time zones.

Skills

Engineering program management

Customer-facing delivery

Cross-functional coordination

Enterprise software experience

Job description

Why this role

We re seeking an experienced Engineering Program Manager to join Cohere s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence and leadership who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return you ll have the unique opportunity to shape Cohere s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML, AML Engineering, Forward Deployed Engineering (FDE) Platform, Product and Go-to-Market teams, and be the technical voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company product and culture.

As an Engineering Program Manager / Technical Program Manager you will

• Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
• Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
• Plan: Create and manage program project schedules, identify dependencies, manage risks, and drive organizational alignment.
• Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
• Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.

Perks

• A weekly lunch stipend of 75 75 or equivalent in your local currency for lunch.
• Full health and dental benefits including a separate budget for mental health.
• RRSP matching.
• 401K.
• Pension Scheme.
• 100 Parental Leave top-up for up to 6 months for either parent.
• Annual enrichment benefits Arts amp culture fitness wellness quality time and a workspace improvement credit.
• Education amp learning stipend for conferences courses and coaching.
• 6 weeks of paid vacation 30 working days.
• Budget for traveling to other offices if you are remote plus an annual company offsite.

Requirements

• You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 3 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions.
• Knowledge or experience with LLM training or optimization would be a key differentiator.
• You are problem-focused and making customers successful really excites you.
• You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress.
• You have a Bias for Action - you are very execution focused and you like getting things done.
• You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones.