Team Leader - Warehouse and Logistics

Ribenterprises; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

A logistics company based in Riyadh is seeking a Team Leader for shift management in their warehouse operations. Responsibilities include managing staff adherence to rosters, ensuring timely handling of stock transfers, and resolving customer complaints efficiently. Candidates should have strong expertise in Excel or Google Sheets, and previous experience in the logistics sector is preferred. English and Arabic language proficiency is a plus. Join us in ensuring smooth warehouse operations while maintaining safety and efficiency.

Qualifications

• Command over excel or Google Sheets is essential.
• Previous knowledge of inventory management is preferred.
• Experience in the logistics sector is an advantage.
• Proficiency in English and Arabic is preferred.

Responsibilities

• Complete shift management for the assigned shifts.
• Ensure timely putaway and pickup of stock transfers.
• Respond to transfers pre-alerts from the source warehouse.
• Ensure minimal delivery breaches and timely handover to drivers.
• Provide timely customer complaint resolution.
• Manage health and safety of staff present in the shift.
• Submit end-of-shift reports and ensure cash collection closure.
• Train core colleagues and DAs on relevant processes.

Skills

Command over excel/googlesheets

Knowledge of English & Arabic

Previous knowledge of inventory management

Previous experience in logistics sector

Job description

Riyadh, Saudi Arabia | Posted on 01/11/2026

RolesandResponsibilities-Teamleader

• Completes shift management for the assigned shifts
• Roster Management and its adherence
• Ensuring timely putaway and pickup of stock transfers
• Adherence to all warehouse SOPs in case of excess/shortage or damages received in transfers
• Timely response on transfers pre‑alerts from source warehouse
• Ensuring minimal delivery breaches and timely handover of orders to drivers
• Ensure timely customer complaint resolution
• Beresponsible for the health and safety of the staff present in the shift
• Must have the ability to handle any crisis via escalation management
• Submit timely end‑of‑shift reports and ensure 100% cash collection closure
• Training of core colleagues and DAs on the relevant processes
• Customer initiated returns – ensure CIRC's are picked up and processed as per policy
• Send shift end report for all the activities done
• Follow up with relevant 3rd party vendors directly for any concerns or absenteeism

Requirements

KPI's to be monitored

• Delivery Breach %
• Shift adherence % (Delivery staff and core colleague checking as per roster)
• Store shutdown
• Picking TAT
• Putaway TAT
• Transfer picking adherence as per capacity
• Productivity of core colleagues and DAs

Qualifications

• Command over excel/googlesheets
• Previous knowledge of inventory management preferred
• Previous experience in logistics sector preferred
• Knowledge of English & Arabic preferred