Team Leader

KONE; Riyadh; On-site; SAR 201,000 - 357,000; Full time

Job summary

KONE in Riyadh is seeking a Team Leader to drive field service delivery for elevators and escalators. You will lead on-site technicians, ensure safety, quality, and timely installation, and maintain proactive communication with customers.

The role requires 5–7 years in the elevator industry, a relevant engineering diploma or ITI, and fluency in English and Arabic, with strong leadership and coordination skills.

Qualifications

• 5–7 years of proven experience in the elevator and escalator industry, including high-rise projects.
• Strong leadership capabilities with experience supervising on-site teams.
• Proficient in English and Arabic with excellent communication skills.

Responsibilities

• Ensure safety on site by applying proactive risk identification and STOP/GO principles.
• Manage on-site communication with the customer and coordinate with Field Supervisor.
• Oversee equipment installation environment and storage of materials.
• Install equipment according to defined instructions and schedules.
• Report installation progress to Field Supervisor and maintain safe tooling.

Skills

Team leadership

On-site supervision

Bilingual English/Arabic

Customer coordination

Education

Diploma in Engineering or ITI/Vocational Certification in Electrical/Electronics/Automation

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

It’s time to make a move. Join our flow.

We are looking for Team Leader with a service mindsetto provide professional service to our customers in the Riyadh, Saudi Arabia.

In this role, you will be at the core of KONE - an everyday hero who makes people’s lives easier.

You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to the customer and the people using the equipment. As a team leader, you will be responsible to drive and execute the VA & VB repair activities and manage a team of technicians.

What will you do?

• Caring about safety on site by applying good safety practices highlighting proactive risk identification and STOP and GO principles
• Manage on-site communication with the customer for day to day installation activities with a continuous coordination with the Field Supervisor.
• Manages the equipment installation environment during installation activities.
• Performs the reception, checking and storage of materials. Ensures the security of the delivered equipment by means of correct storage and site handling.
• Carries out the installation according to pre-determined method instruction and schedule
• Responsible for high quality and timely installation of the equipment following KONE installation methods throughout the installation process described mainly in AM instructions.
• Is responsible for reporting installation progress to the Field supervisor.
• Keeps the installation tooling safe and in good condition.
• Promotes quality feedback forms and proactive contributes to the ongoing improvement of the product by feedback to the supply line.
• Fast reaction to unexpected events by communication to Field Supervisor.
• Apply lean principles to avoid interruptions at work and consistently follow and promote huddles initiatives.

Are you the one?

• Hold Diploma in Engineering or ITI/Vocational Certification in Electrical, Electronics, Automation, or a related field.
• 5–7 years of proven experience in the elevator and escalator industry, including significant involvement in high-rise projects.
• Proficient in both English and Arabic, with excellent verbal and written communication skills.
• Strong leadership capabilities with experience in managing and supervising on-site teams.
• Demonstrated ability to communicate effectively and negotiate with contractors, clients, and key stakeholders.
• High attention to detail with a focus on design accuracy, safety standards, and regulatory compliance.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html