Supervisor - Showroom

Saudi Ceramic Company; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading ceramic company in Riyadh is seeking a showroom supervisor to manage operations. The role involves supervising staff, ensuring excellent customer service, and maintaining visual standards. Candidates should possess a Bachelor’s degree in Sales and Marketing or Management and have at least three years of experience in retail operations. This position demands strong leadership skills and a commitment to achieving sales performance targets.

Qualifications

• Bachelor’s degree in Sales and Marketing, Management or relevant field.
• Minimum three years of experience in retail operations.

Responsibilities

• Supervise showroom staff and assign daily tasks.
• Ensure customers receive excellent service and resolve issues.
• Track daily sales performance and support team targets.
• Ensure product displays align with brand guidelines.
• Monitor stock levels and coordinate restocking.
• Collect customer feedback and resolve complaints.

Skills

Team management

Customer service

Sales tracking

Visual merchandising

Inventory management

Education

Bachelor’s degree in Sales and Marketing or Management

Job description

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To supervise showroom operations by managing staff, ensuring excellent customer service, maintaining visual standards, and supporting sales performance to achieve business goals.

Job Responsibilities

• Team Supervision: Supervise showroom staff, assign daily tasks, and ensure smooth coordination and productivity.
• Customer Service Management: Ensure customers receive excellent service, resolve issues promptly, and maintain satisfaction levels.
• Sales Monitoring: Track daily sales performance, support the team in achieving targets, and report progress to management.
• Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions.
• Stock Oversight: Monitor stock levels, coordinate restocking, and ensure accurate inventory records.
• Complaint Handling: Collect customer feedback, resolve complaints, and implement improvements where needed.
• Commitment to administrative guidance: Adherence to management instruction related to business needs.

Education

Bachelor’s degree in Sales and Marketing, Management or relevant field

Experience

• Minimum three years of experience in retail operations.