Strategic Logistics Collections Specialist

AJEX

Riyadh

On-site

SAR 89,000 - 156,000

Full time

7 days ago

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Job summary

AJEX in Riyadh is seeking a Collections Officer to manage overdue customer receivables within Logistics. You will monitor portfolios, investigate delays, resolve billing disputes, and coordinate with Sales, Customer Service, Operations, Pricing, and Finance to secure timely payments.

The role targets improving cash flow, reducing bad debt, and improving DSO through disciplined account management and proactive follow-up.

Qualifications

2–5 years in collections, credit control, or accounts receivable.
Experience managing high-volume B2B portfolios.
Familiarity with ERP systems and collection platforms.
Knowledge of freight pricing, surcharges, and billing principles.
Understanding of logistics operations and transportation processes.

Responsibilities

Monitor and manage an assigned portfolio of overdue accounts with timely follow-up.
Analyze aging reports, invoices, and payment history to set collection priorities.
Investigate delays by coordinating with Sales, CS, Operations, Pricing, and Finance.
Review invoices and related documents to resolve billing issues.
Contact customers by phone, email, and letters to negotiate payments.
Escalate high-risk accounts and unresolved disputes with recommended actions.
Maintain accurate records of collection actions and communications.
Prepare daily/weekly collection performance reports.