Strategic Client Services Partner (Presales)

IFS; Riyadh; Hybrid; SAR 420,000 - 640,000; Full time

Benefits offered by this job

Flexible work opportunities

Inclusive workplace experiences

Job summary

A technology-driven global company based in Riyadh is seeking a Client Services Partner (CSP) to support the sales team in delivering customer success and consulting services. Candidates should have over 10 years of experience in a customer-facing role, strong verbal and written communication skills, and proficiency in both English and Arabic. The role requires strategic planning, collaboration across teams, and adherence to best practices in proposals. Flexibility and travel may be necessary to meet the needs of clients across the region.

Qualifications

• 10+ years of experience in a customer-facing and/or pre-sales role.
• Experience in customer success, professional services, or project management.
• Competency in tools for data analysis and reporting.

Responsibilities

• Support sales teams with services presales guidance.
• Facilitate customer requirements discovery workshops.
• Ensure proposals follow best practices and minimize risk.

Skills

Strong verbal and written communication skills

Presentation skills

Strategic planning skills

Ability to thrive in deadline-driven environments

Proficiency in English and Arabic

Education

University degree or equivalent professional qualifications

Tools

Microsoft PowerPoint

Microsoft Excel

Power BI

Gen AI

Job description

A technology-driven global company based in Riyadh is seeking a Client Services Partner (CSP) to support the sales team in delivering customer success and consulting services. Candidates should have over 10 years of experience in a customer-facing role, strong verbal and written communication skills, and proficiency in both English and Arabic. The role requires strategic planning, collaboration across teams, and adherence to best practices in proposals. Flexibility and travel may be necessary to meet the needs of clients across the region.