Senior Sales Engineer

alfanar Group; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading construction and manufacturing firm in Jeddah is seeking an experienced Sales Engineer to manage inquiries and tenders, while driving sales growth through customer relationship management and timely solutions. The ideal candidate should hold a Bachelor's degree in Electrical Engineering and have 4 to 6 years of relevant experience. This role involves supporting document preparation, competitor monitoring, and ensuring customer satisfaction. The hiring company promotes a collaborative and results-oriented work environment.

Qualifications

• 4 to 6 years of work experience in sales or related field.
• Proficiency in managing inquiries, tenders, and projects.
• Strong customer relationship management skills.

Responsibilities

• Drive sales growth and manage customer inquiries.
• Prepare and deliver supportive documents and samples.
• Monitor competitors’ activity and report findings.
• Provide technical support to enhance market presence.
• Collect payments on time to avoid over-dues.

Skills

Sales Forecasting

Sales Promotions

Sales Trend Analysis

Sales Presentations

Sales Tools

Education

Bachelor Degree in Electrical Engineering or Any relevant field

Job description

Overview

Requisition ID: 24432

City: STD Project

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

Drive sales growth by managing inquiries, tenders, and projects, delivering timely solutions and technical support, and strengthening customer relationships to maximize revenue and market presence.

Key Accountability Areas

Efficient Inquiry and Tender Management:

• Manage and monitor all incoming enquiries and tenders effectively.
• Provide the best possible response to customers.

Supportive Documents and Samples Preparation:

• Prepare all supportive documents, samples, and submittals.
• Deliver them to customers to maximize alfanar's chances.

Material Preparation and Coordination:

• Follow up with the department’s coordinator/Demand Planning to prepare required materials.
• Ensure timely delivery of materials to customers.

Competitor Monitoring and Reporting:

• Monitor and target competitors’ activity.
• Report findings to sales management.

Market Presence and Technical Support:

• Organize technical meetings and seminars.
• Provide technical support to enhance alfanar's awareness and presence in the market.
• Coordinate with related parties for successful execution.

Reporting and Customer Management:

• Issue effective and timely reports to management.
• Manage customers in a professional manner.

Project Identification and Follow-up:

• Identify and monitor all related projects.
• Conduct close follow-ups to maximize project realization.

Customer Satisfaction and Payment Management:

• Follow up on customer satisfaction (number of customers very satisfied).
• Collect payments on time to avoid over-dues (Zero over-dues).

Data Management and Forecasting:

• Follow up and update the database for all projects through C4C.
• Avoid inaccurate forecasts that may lead to stock financial cost forecasted stock.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report detailing deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arising and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance:

• Comply with related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Electrical Engineering or Any relevant field

Work Experience

4 to 6 Years

Technical / Functional Competencies

• Sales Forecasting
• Sales Promotions
• Sales Trend Analysis
• Sales Presentations
• Sales Tools