SOC Delivery Lead

Accenture Middle East; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading global services company is seeking a SOC Delivery Lead to manage the delivery of Security Operations Center services. The role involves leading a team of analysts, ensuring operational excellence, and engaging with clients. Ideal candidates will have over 8 years in cybersecurity with experience leading SOC teams, along with a Bachelor's degree in a related field. This position promises exposure to cutting-edge technologies and continuous learning opportunities within a collaborative environment.

Benefits

Continuous learning opportunities

Collaborative and inclusive work environment

Work with cutting-edge security technologies

Qualifications

• 8+ years in cybersecurity operations, with at least 3 years in a leadership role.
• Proven experience managing SOC teams and delivering managed security services.
• Certifications such as CISSP, CISM, or equivalent preferred.

Responsibilities

• Manage delivery of Security Operations Center (SOC) services to clients.
• Oversee monitoring, triage, incident response, and reporting.
• Serve as primary liaison for client communication regarding SOC operations.

Skills

Team Leadership

Stakeholder Management

Incident Response

Communication

Education

Bachelor’s degree in Computer Science, Information Security, or related field

Tools

Security Information and Event Management (SIEM)

Endpoint Detection and Response (EDR)

Security Orchestration, Automation and Response (SOAR)

Job description

Join to apply for the SOC Delivery Lead role at Accenture Middle East.

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Role Overview

As a SOC Delivery Lead, you will be responsible for managing the delivery of Security Operations Center (SOC) services to our clients, ensuring operational excellence, adherence to SLAs, and continuous improvement. You will lead a team of security analysts and engineers, oversee incident response processes, and act as the primary point of contact for client stakeholders.

Key Responsibilities

• Service Delivery Management: Ensure SOC services are delivered in alignment with contractual SLAs and KPIs.
• Day‑to‑day SOC Operations: Oversee monitoring, triage, incident response, and reporting.
• Team Leadership: Manage and mentor SOC analysts across multiple tiers (L1, L2, L3). Drive performance reviews, training plans, and career development initiatives.
• Client Engagement: Serve as the primary liaison for client communication regarding SOC operations. Conduct regular service reviews, provide operational reports, and manage escalations.
• Process & Quality Assurance: Implement and maintain SOC processes aligned with industry best practices (ITIL, NIST, ISO 27001). Drive continuous improvement initiatives, automation, and operational efficiency.
• Incident Management: Oversee major incident handling, root cause analysis, and post‑incident reporting. Ensure timely escalation and coordination with internal and client teams.
• Compliance & Governance: Ensure adherence to regulatory requirements and client‑specific compliance mandates. Maintain audit readiness and documentation for SOC operations.

Required Skills & Qualifications

• Education: Bachelor’s degree in Computer Science, Information Security, or related field.
• Experience: 8+ years in cybersecurity operations, with at least 3 years in a leadership role. Proven experience managing SOC teams and delivering managed security services.
• Technical Expertise: Strong understanding of SIEM platforms (e.g., Splunk, QRadar, Sentinel), EDR solutions, and SOAR tools. Knowledge of threat detection, incident response, and vulnerability management.
• Certifications: CISSP, CISM, or equivalent preferred; ITIL Foundation is a plus.
• Soft Skills: Excellent communication, stakeholder management, and leadership abilities.

Why Join Accenture?

• Work with cutting‑edge security technologies and global clients.
• Opportunities for continuous learning and career growth.
• Collaborative and inclusive work environment.