Services Facilitator IV - Guest Services

Qiddiya Investment Company 1; Riyadh; On-site; SAR 56,000 - 89,000; Full time

Job summary

Qiddiya Investment Company 1 is seeking a reception/guest services professional to greet visitors and manage the front desk with a focus on hospitality and efficiency.

You will book rooms, route inquiries, assist HR onboarding and terminations, and maintain a tidy reception area while coordinating with departments and external partners. Fluency in Arabic and English is preferred for this role.

Qualifications

• Requirements include a Diploma or Bachelor’s degree in Hospitality Management or related field.
• Experience in guest services or hospitality role is preferred.
• Exceptional communication and interpersonal skills are essential.
• Strong organizational skills with attention to detail are required.
• Fluency in both Arabic and English is preferred.

Responsibilities

• Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• Maintain reception and common spaces in a tidy and clean condition.
• Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
• Assist the HR team with onboarding and termination activities and processes.
• Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
• Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.
• Arrange airport collection to specified individuals as and when needed.
• Maintain office supplies and services such as stationery, equipment, etc.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

Diploma or Bachelor's degree in Hospitality Management or related field

Job description

• Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• Maintain reception and common spaces in a tidy and clean condition.
• Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
• Assist the HR team with onboarding and termination activities and processes.
• Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
• Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.
• Arrange airport collection to specified individuals as and when needed.
• Maintain office supplies and services such as stationery, equipment, etc.

Requirements

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Experience in guest services or hospitality role.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Fluency in both Arabic and English is preferred.