ServiceNow Agile Coach - Sr.Scrum Master
alfanar
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Job summary
alfanar is seeking an experienced Agile Lead to drive the adoption of Agile and Scrum across IT and digital transformation initiatives in Riyadh. The role focuses on enabling effective delivery, building high-performing teams, and accelerating organizational Agile maturity.
You will coach Scrum teams, facilitate ceremonies, and partner with Product Owners to ensure transparent, value-driven delivery. You will lead continuous improvement, monitor metrics, and maintain Agile dashboards for
Qualifications
- Bachelor’s degree in Information Mgmt. Sciences & Systems or relevant field.
- 6–10 years of work experience in IT/digital transformation.
- Technical/functional competencies: Applications System Analysis and Applications System Design.
Responsibilities
- Lead adoption and implementation of Agile and Scrum across projects and transformation initiatives.
- Introduce Agile practices, frameworks, tools, and standards to improve delivery.
- Establish and maintain Scrum processes, guidelines, and ways of working.
Skills
Education
Tools
Job description
Drive the adoption of Agile and Scrum practices across IT and digital transformation initiatives, enabling effective delivery, high-performing teams, continuous improvement, and increased organizational Agile maturity.
Drive the adoption of Agile and Scrum practices across IT and digital transformation initiatives, enabling effective delivery, high-performing teams, continuous improvement, and increased organizational Agile maturity.
- Lead the adoption and implementation of Agile and Scrum methodologies across projects and transformation initiatives.
- Introduce Agile practices, frameworks, tools, and standards to improve delivery effectiveness.
- Establish and maintain Scrum processes, guidelines, and ways of working.
- Support teams transitioning to Agile and drive continuous improvement.
- Support Agile delivery across digital transformation, technology, and IT initiatives.
- Facilitate Scrum ceremonies and ensure effective execution of Sprint activities.
- Monitor sprint progress, backlog delivery, capacity, risks, dependencies, and impediments.
- Partner with Product Owners and delivery teams on backlog management, prioritization, and refinement.
- Ensure delivery progress, risks, and issues are transparent to stakeholders.
- Coach Scrum teams, Product Owners, and stakeholders on Agile principles and practices.
- Promote collaboration, self-organization, accountability, and continuous improvement.
- Identify and resolve team, process, and organizational impediments.
- Mentor Scrum Masters and Agile practitioners where required.
- Monitor Agile metrics including velocity, throughput, cycle time, backlog health, and sprint performance.
- Analyze delivery trends and identify risks and improvement opportunities.
- Maintain Agile dashboards and provide regular delivery updates to leadership and stakeholders.
- Support the implementation and effective use of Agile tools such as Jira, Azure DevOps, and similar platforms.
- Standardize Agile workflows, templates, and reporting practices where required.
- Lead retrospectives and track continuous improvement initiatives.
- Collaborate with Product Owners, Business Analysts, Project Managers, Technical Leads, Developers, QA teams, and other stakeholders.
- Facilitate communication between business and technology teams.
- Support dependency management and alignment across Agile teams and workstreams.
- Contribute to enterprise Agile transformation and organizational change initiatives.
- Assess Agile maturity and recommend improvements to processes, governance, and delivery practices.
- Develop and promote Agile standards, playbooks, training materials, and best practices.
- Ability to obtain updated soft and technical skills related to the job.
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
- Solve any related problems arise and elevate any complex operational issues.
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Comply to related policy and procedures and work instructions.
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Applications System Analysis Applications System Design
Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
For more information about alfanar, please visit alfanar.com
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