Service Delivery Coordinator - Field Services Operations

Baker Hughes; Dhahran Compound; On-site; SAR 337,000 - 450,000; Full time

Job summary

A global energy technology company is seeking a Service Delivery Coordinator in Dhahran Compound, Saudi Arabia. In this role, you will ensure efficient and safe service delivery on site, coordinate emergency responses, and perform audits to maintain quality standards. The ideal candidate will have at least 10 years of experience in Coiled Tubing, along with a Bachelor's degree and fluency in English. Additional expertise in Aramco standards and equipment management is essential.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care options

Life insurance and disability programs

Tailored financial programs

Qualifications

• 10+ years experience in Coiled Tubing.
• Extensive experience navigating Aramco standard practices.
• Deep technical background in coiled tubing applications.

Responsibilities

• Maintain readiness to deploy to rig/well sites for emergencies.
• Provide on-site support for service delivery challenges.
• Conduct proactive field audits on crew adherence to SOPs.

Skills

Coiled Tubing

Fluent English

Emergency Response

Audit & Compliance

Equipment Management

Troubleshooting

Education

Bachelor's Degree in a related field

Job description

Overview

Service Delivery Coordinator - Coiled Tubing

Are you passionate about providing complex technical solutions? Do you enjoy being part of a team that provides high-quality services for our customers? Join our growing team. We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coiled Tubing & Stimulation.

Partner with the best

As Service Delivery Coordinator you will coordinate activities to ensure that the work is carried out efficiently and safely to both the Client and Companies satisfaction.

As a Service Delivery Coordinator, you will be responsible for:

• Field Leadership & Emergency Response: Maintain 24/7 readiness to deploy to rig/well sites for emergencies.
• Provide on-site support for service delivery challenges, including equipment failures and client troubleshooting.
• Audit & Compliance: Conduct proactive field audits on crew adherence to SOPs.
• Lead formal audit reviews directly with Aramco Operations and Quality departments.
• Contributing to project as a team member.
• Equipment & Project Readiness: Manage long-term equipment readiness for upcoming projects and new startups.
• Act as the focal point between Engineering, AMO, and Readiness teams for high-profile job planning.
• Continuous Improvement: Ensure "Lessons Learned" are not just recorded but physically applied to every job.
• Coordinate directly with Supervisors post-job to capture and institutionalize operational improvements.
• Following and recording internal HSE policies and procedures to ensure a safe and compliant environment.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's Degree in a related field.
• Have 10+ years experience in Coiled Tubing.
• Have extensive, demonstrable experience navigating Aramco standard practices, safety protocols, and quality requirements.
• Have Deep technical background in various coiled tubing applications, with specific expertise in Nitrogen handling and high-pressure pumping involved in CTD applications.
• Proven ability to manage equipment contingencies and maintain client confidence under pressure.
• A "boots-on-the-ground" approach to auditing and coaching crews before issues arise.
• Be able to speak fluent English.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns. This role is an office based working pattern, with 5/2 standard working schedule.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

The Baker Hughes internal title for this role is: Services Senior Specialist - Field Services Operations

About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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