Service Account Executive - DMV Region

Convergint; Makkah Region; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading service solutions provider in Saudi Arabia is seeking a Service Account Executive. This full-time role involves prospecting and building relationships, generating service sales, and collaborating with internal teams. Candidates should have at least 3 years of B2B sales experience and a consultative approach to selling. The position offers competitive benefits, including paid time off, medical coverage, and a 401K matching plan.

Benefits

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Life insurance & Disability Plan

Competitive salary and compensation plan

Qualifications

• 3+ years of B2B full cycle sales experience.
• Proven history of achieving sales goals in a consultative sales environment.
• Ability to adapt and influence others.

Responsibilities

• Prospect and cultivate new relationships for service sales.
• Generate new Customer Support Program service agreements.
• Build customized solutions and present winning proposals.
• Maintain and cultivate relationships with existing customer accounts.

Skills

Problem-solving skills

Sales-oriented

Cold calling skills

Communication skills

Networking

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Job description

Overview

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Executive to join our amazing culture. In this role, you will prospect and cultivate new relationships, gaining an understanding of our customers’ needs while securing service sales opportunities. As a Service Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Responsibilities

• Focus on expanding our service business within the DMV region, supporting our offices in Columbia, MD and Chantilly, VA.
• The Service Account Executive generates new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing accounts. Growth through new logo capture is essential for success in the role. Sell CSPs to existing customers and renew, upsell, and cross-sell into other service product segments.
• Build customized solutions from an extensive suite of service offerings, selling to buying groups such as CIO, VP, Director of Facilities/Security, Procurement, and others.
• Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, explain why we are uniquely qualified, and set a decision time frame. Expected results: Pipeline is 3:1 over target.
• Proposal Construction: Construct winning proposals including the quote, business case and why we are uniquely qualified.
• Presenting & Closing: Present proposals to decision makers and manage objections related to timing, price, and competition. Expected results: Final negotiations lead to go or no-go decisions timely.
• Market Focus: Identify, prospect, and develop pipeline specific to assigned market(s) and/or geographies. Expected results: Pipeline reflects opportunities in assigned market(s).
• Solution Focus: Identify and develop pipeline specific to assigned service solutions, including maintenance services, SAAS solutions, and managed services.
• Collaborate with Subject Matter Experts: Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners as needed to create and deliver winning proposals. Expected results: Business case and solution result in winning proposals.
• Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected results: Ensure high customer satisfaction while meeting revenue and profit targets.
• Establish and Measure Market Awareness: Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events, and actively participating in industry associations. Expected results: Generate new pipeline opportunities.
• Perform other duties and responsibilities as requested or required.

What You’ll Need

If you are the successful candidate for this position, you excel at creating and closing opportunities by using a consultative approach to selling. You’re a sales professional with a hunter mentality and are skilled at generating your own leads through cold calling, research, networking, and driving your territory and/or vertical market. You have a proven history in selling through the full sales cycle and are accustomed to varied sales cycle lengths. Lastly, you’re collaborative and skilled at working with other sales professionals and cross-functional teams as part of the sales process. Key attributes include:

• Strong affinity for problem solving
• Motivated, driven and results oriented
• Desire to learn, understand, and apply service solutions to customer challenges
• Ability to build customer confidence and cultivate business relationships
• Ability to work autonomously and as part of a team
• Proactively source opportunities
• Ability to adapt to business changes with the ability to influence others and build consensus
• Basic skills in Microsoft Office
• Strong presentation and communication skills

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: Bachelor’s Degree or other equivalent degree

Minimum Experience: Minimum of 3 years of previous B2B full cycle sales experience. Proven history of achieving sales goals in a consultative based, non-transactional sales environment

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.