Job summary
A leading technology services company in Saudi Arabia is seeking a Servers & Storage Support – Physical Server & Mainframe Specialist. The ideal candidate will have a Bachelor’s Degree in Information Technology or related field, with 3–5 years of experience in server and mainframe management. Responsibilities include monitoring storage systems, configuring capacity, and ensuring adherence to best practices for operational support. The role demands strong expertise in managing online and offline storage systems, maintaining SLAs, and documenting operational activities.
Hands-on experience managing physical servers, storage systems, and mainframes (MF)
Knowledge of storage allocation, utilization, LUN management, and data migration
Experience monitoring and maintaining user directories, file catalogues, and storage thresholds
Strong understanding of online storage compaction, archive management, and inactive file handling
Knowledge of batch job scheduling, mainframe console events, and recovery procedures
Familiarity with release and change management processes
Ability to implement industry best practices in server and storage management
Proficient in monitoring performance data, I/O statistics, and capacity planning
Strong documentation, reporting, and operational support skills
Ability to support mainframe production environments ensuring SLA compliance and uptime
Experience coordinating with IT teams for storage configuration and resource allocation