Senior Specialist - Cloud Operation

Qiddiya | القدية; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Qiddiya | القدية seeks a Senior Specialist - Cloud Operations to manage day-to-day cloud environments, ensuring availability, security, reliability, and cost-efficiency.

You will lead incident response, apply patching and lifecycle activities, implement automation, and drive FinOps initiatives while collaborating with Infra, Cybersecurity, and DevOps teams to enable scalable cloud solutions in Saudi Arabia.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• Typically 5–8 years of relevant IT/infrastructure experience, including strong hands-on exposure to cloud operations.
• Hands-on with one or more major platforms such as Microsoft Azure, AWS, or GCP; focus on cloud infrastructure, monitoring, security, scalability, and cost efficiency.

Responsibilities

• Operate, administer, monitor, and support enterprise cloud platforms and services.
• Ensure availability, stability, performance, and operational readiness of cloud environments.
• Monitor cloud infrastructure and proactively identify and resolve performance, capacity, availability, and configuration issues.
• Provide L3 technical support for complex cloud incidents, service requests, and change requests.
• Perform cloud platform patching, upgrades, maintenance, troubleshooting, and lifecycle activities.
• Implement automation to improve operational efficiency and reduce repetitive manual activities.
• Support cloud security controls, identity and access management, configuration standards, backup, and disaster recovery.
• Support incident, problem, and change management activities, including root-cause analysis for recurring or critical issues.
• Monitor cloud utilization and support FinOps/cost optimization activities to improve resource efficiency.
• Maintain technical documentation, runbooks, and SOPs; collaborate with various teams to resolve issues and support new solutions.
• Collaborate with Infrastructure, Cybersecurity, Network, Application, Architecture, and DevOps teams to resolve operational issues and support new solutions.
• Support cloud migrations, deployments, configuration changes, and integration with on-premises infrastructure.
• Maintain monitoring, alerting, backup, recovery, and high-availability capabilities.
• Identify opportunities for continuous improvement in cloud reliability, scalability, security, and operational processes.

Skills

Cloud operations

L3 support

Automation

FinOps

Monitoring

Documentation

Education

Bachelor's degree in CS/IT/CE

Job description

Job PurposeThe Senior Specialist - Cloud Operations is responsible for the day-to-day operation, administration, monitoring, and optimization of the organization's cloud environments. The role ensures cloud services remain

Job Purpose

The Senior Specialist - Cloud Operations is responsible for the day-to-day operation, administration, monitoring, and optimization of the organization's cloud environments. The role ensures cloud services remain available, secure, reliable, and cost-efficient, while providing advanced technical support and driving automation and continuous operational improvement.

Key Responsibilities

• Operate, administer, monitor, and support enterprise cloud platforms and services
• Ensure the availability, stability, performance, and operational readiness of cloud environments
• Monitor cloud infrastructure and proactively identify and resolve performance, capacity, availability, and configuration issues
• Provide L3 technical support for complex cloud incidents, service requests, and change requests, consistent with the responsibilities referenced in your internal material. [Norah Bin...an in chat | Teams]
• Perform cloud platform patching, upgrades, maintenance, troubleshooting, and lifecycle activities. [Norah Bin...an in chat | Teams]
• Implement automation to improve operational efficiency and reduce repetitive manual activities
• Support cloud security controls, identity and access management, configuration standards, backup, and disaster recovery
• Support incident, problem, and change management activities, including root-cause analysis for recurring or critical issues
• Monitor cloud utilization and support FinOps/cost optimization activities to improve resource efficiency
• Maintain technical documentation, operational procedures, runbooks, and SOPs. Your internal material also specifically identifies operational documentation and SOPs as part of specialist responsibilities. [Norah Bin...an in chat | Teams]
• Collaborate with Infrastructure, Cybersecurity, Network, Application, Architecture, and DevOps teams to resolve operational issues and support new solutions
• Support cloud migrations, deployments, configuration changes, and integration with on-premises infrastructure
• Maintain monitoring, alerting, backup, recovery, and high-availability capabilities
• Identify opportunities for continuous improvement in cloud reliability, scalability, security, and operational processes

Requirements

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field
• Typically 5-8 years of relevant IT/infrastructure experience, including strong hands-on exposure to cloud operations
• Hands-on experience with one or more major platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Public senior cloud roles similarly emphasize AWS/Azure, cloud infrastructure, monitoring, troubleshooting, security, scalability, and cost efficiency