Senior Software Development Engineer.

Master-Works; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Senior Software Development Engineer/Application Support to manage production environments and provide advanced technical support. The ideal candidate will have 4-8 years of experience in software development, incident management, and application monitoring, contributing to IT projects and ensuring optimal application performance.

Qualifications

• 4 - 8 years of experience in software development and application support.
• Knowledge in managing production environments and troubleshooting applications.
• Experience with Change Management and IT Governance standards.

Responsibilities

• Manage applications in production environments, ensuring compliance with policies.
• Provide Level 3 support and troubleshoot complex application issues.
• Monitor application performance and implement corrective actions.

Skills

Windows OS

Linux OS

Cybersecurity

Incident Management

Application Monitoring

DevSecOps

Job description

Senior Software Development Engineer/Application Support:

• Applications Productionenvironment management with knowledge on Windows OSand Linux OSServers management.
• Follow policies and procedureson Change Management and IT Governance standards.
• CybersecurityReports review and validation and closing vulnerabilities and provide closure report with evidence.
• Development knowledge:experienced on development outcomes including compiled files and configurations files of web applications and web servers' management.
• Troubleshooting live applications in Collaboration with Infrastructure teams(Systems, Networks, and IT Security) and provide RCA report.
• Level 3 Support:Provide advanced technical support and troubleshooting for complex application issues.
• Incident Management:Investigate, diagnose, and resolve application incidents, including software errors, performance issues, and system outages.
• Problem Management:Analyze recurring incidents, identify root causes, and implement preventative measures.
• Application Monitoring:Monitor application performance, identify potential issues proactively, and take corrective actions.
• User Support:Assist users with application-related questions, provide guidance on best practices, and conduct training sessions as needed.
• Application Upgrades & Deployments:Participate in the planning, testing, and deployment of application upgrades and patches.
• Documentation:Maintain accurate and up-to-date documentation on application configurations, troubleshooting procedures, and knowledge base articles.
• Vendor Management:Coordinate with software vendors for technical support, bug fixes, and resolution of critical issues.
• Project Involvement:Contribute to IT projects related to application implementation, integration, and enhancement.
• Continuous Improvement:Stay current with the latest technologies and best practices in application support.
• DevSecOps:regular activities on development lifecycle and manage pipelines, configurations, and maintenance.

Saudi Only

4 - 8 years of experience