Senior Satellite Network Performance Manager

Saudi Telecom Company; Saudi Arabia; On-site; SAR 240,000 - 420,000; Full time

Job summary

Saudi Telecom Company is seeking an experienced satellite network performance specialist to establish and standardize processes across the STC Group, including KPI, KQI, SLA definitions, measurement methodologies, thresholds and formula validations to support service assurance.

You will analyze GEO/MEO/LEO network trends, prepare periodic dashboards covering health, availability, latency and customer experience KPIs, and provide architectural recommendations to optimize routing, capacity and ISL

Qualifications

• Above 5 years of experience in a related discipline Prior experience in Satellite Services Infrastructure within the Telecommunication industry

Responsibilities

• Establish and standardize satellite-enabled network performance management processes across STC Group including unified KPI KQI SLA definitions measurement methodologies thresholds and formula validations to support effective service assurance and optimization
• Analyze GEO MEO LEO network and service performance trends across domains to identify degradations conduct performance assessments recommend optimization initiatives and support long-term service improvement plans
• Prepare and maintain periodic performance dashboards and reports covering satellite network health availability utilization latency service quality and customer experience KPIs while ensuring vendor MSP compliance and regulatory CST reporting requirements
• Conduct regular GEO MEO LEO network and service performance audits including KPI KQI validations and service quality assessments to proactively identify customer experience and operational performance gaps
• Support and coordinate RCA activities related to satellite service performance degradations ensuring proper escalation corrective actions and restoration follow-up with relevant stakeholders
• Provide architectural recommendations and blueprint inputs to support medium- and long-term satellite network performance enhancements in coordination with infrastructure planning and design teams
• Optimize GEO MEO LEO satellite routing and beam management dynamically to ensure optimal coverage minimize latency and maximize throughput
• Optimize capacity and load balancing across GEO MEO LEO constellations to efficiently distribute traffic reduce congestion and maintain SLA compliance
• Enhance inter-satellite link ISL optimization to improve mesh network efficiency reduce hop counts and lower propagation delays for Sat-based services
• Conduct continuous RF spectrum optimization to mitigate interference optimize bandwidth allocation and ensure efficient spectrum utilization in GEO MEO LEO bands
• Optimize ground station selection and handover mechanisms to ensure seamless connectivity as LEO satellites move in and out of coverage areas

Job description

Saudi Telecom Company is seeking an experienced satellite network performance specialist to establish and standardize processes across the STC Group, including KPI, KQI, SLA definitions, measurement methodologies, thresholds and formula validations to support service assurance.

You will analyze GEO/MEO/LEO network trends, prepare periodic dashboards covering health, availability, latency and customer experience KPIs, and provide architectural recommendations to optimize routing, capacity and ISL