Senior Manager - Facility Management

Qiddiya Investment Company; Saudi Arabia; On-site; SAR 449,000 - 600,000; Full time

Job summary

A leading investment firm in Saudi Arabia is seeking a Senior Manager for Facility Management to oversee the performance and governance of facilities across Qiddiya Workers Villages. The role entails ensuring compliance, managing service providers, and leading maintenance operations effectively. The ideal candidate should have over 10 years of experience in facilities management with substantial leadership exposure in large-scale operations. Competitive compensation is offered, aligning with industry standards.

Qualifications

• 10+ years experience in facilities management.
• 5+ years in a senior leadership role.
• Professional certifications preferred.

Responsibilities

• Lead FM governance across multiple service providers.
• Establish maintenance standards and compliance regimes.
• Oversee budget planning and performance reporting.

Skills

Facilities management governance

Preventive maintenance management

Compliance management

Stakeholder engagement

Budgeting and cost control

Education

Bachelor’s degree in relevant field

Job description

Overview

Location Qiddiya Workers Villages, Riyadh, Saudi Arabia

Position Summary: The Senior Manager – Facility Management leads the strategic governance and operational performance of facilities management across Qiddiya Workers Villages. This includes hard FM and soft FM oversight, asset reliability, maintenance planning, compliance, and service provider management. The role ensures safe, resilient, and cost-effective facilities operations aligned with contractual requirements, regulatory standards, and Qiddiya governance expectations.

Key Purpose of the Role: To ensure reliable, compliant, and efficient facilities operations through strong governance, performance management, and continuous improvement across Workers Villages.

Key Responsibilities

• Lead FM governance across maintenance, utilities, assets, and service provider performance management.
• Establish and enforce FM SOPs, preventive maintenance standards, and compliance regimes.
• Oversee budget planning, cost control, and performance reporting for FM operations.
• Ensure statutory compliance, inspections, and certification readiness for facilities and equipment.
• Drive asset reliability and lifecycle planning in coordination with Asset Management.
• Coordinate emergency response readiness for facilities incidents with Security and HSE.
• Represent FM in senior leadership forums and stakeholder engagements.

Key Deliverables & Accountabilities

• Reliable facilities operations with minimized downtime and strong compliance performance.
• Implemented FM governance framework, SOPs, and maintenance standards.
• Preventive maintenance plans, schedules, and completion reporting.
• Audit-ready compliance records and statutory inspection documentation.
• Asset lifecycle planning and improvement initiatives delivered.

KPIs / Performance Metrics

• Asset uptime / availability and downtime reduction trend.
• Preventive maintenance completion rate.
• Facilities compliance audit score and statutory compliance rate.
• Work order response and closure time performance.
• Cost efficiency metrics and budget adherence.

Required Qualifications & Certifications

• Bachelor’s degree in a relevant field (Facilities Management, Business Administration, Engineering, Supply Chain, or related).
• Professional certifications relevant to the role are preferred (e.g., PMP/PRINCE2, NEBOSH/IOSH, ISO Lead Auditor, IFMA, CIPS, etc.).

Experience Requirements

• Minimum 10 years of experience in facilities management in large-scale residential, hospitality, industrial, or mixed-use environments.
• At least 5 years in a senior leadership role overseeing multi-site or large campus operations.
• Experience managing FM contractors and compliance programs.

Technical & Professional Competencies

• Facilities management governance, planning, and contractor oversight.
• Preventive maintenance and asset reliability management.
• Compliance management, audits, and documentation control.
• Budgeting, cost control, and performance reporting.
• Incident response coordination and business continuity planning.

Behavioral Competencies

• Leadership and accountability.
• Stakeholder engagement and collaboration.
• Decision-making under pressure.
• Integrity and professionalism.
• Continuous improvement mindset.

Authority & Decision-Making Limits

• Approve FM operational plans and corrective actions within delegated authority.
• Recommend contract actions, remedial plans, or escalations for repeated non-performance.
• Escalate critical operational risks, compliance issues, or service interruptions to leadership.

Interfaces

Internal: Director – Workers Villages, Asset Management, Hard & Soft Services, Warehouse & Logistics, HSE, Quality, Security, PMO, and Residential Services.

External: FM service providers/contractors, utilities and statutory authorities, auditors/inspectors, and client representatives.

Health, Safety & Compliance Obligations

Ensure full compliance with Qiddiya HSE policies and Saudi regulatory requirements. Promote a safety-first culture across teams and service providers. Ensure staff and contractors adhere to safety and quality standards.