Senior Manager - Ecommerce

Apparel Group; Saudi Arabia; On-site; SAR 300,000 - 500,000; Full time

Job summary

Apparel Group in Saudi Arabia is seeking a Senior Manager – E-Commerce to lead and accelerate online sales across platforms and digital channels. You will shape the e-commerce strategy, optimize marketplace operations, and drive profitability while enhancing customer experience.

The role requires strong expertise in e-commerce, marketplace management, digital marketing, analytics, and team leadership to build a high-performance online business.

Qualifications

• Experience in e-commerce and online marketplaces.
• Strong analytics and digital marketing experience.
• Proven leadership of a team.

Responsibilities

• Develop and execute the overall e-commerce strategy aligned with business objectives.
• Drive online revenue, profitability, market share, and customer acquisition.
• Identify new business opportunities, digital channels, marketplaces, and growth initiatives.
• Develop annual and quarterly e-commerce business plans and sales targets.
• Monitor market trends, customer behavior, competitor activity, and emerging e-commerce opportunities.
• Manage day-to-day performance of the company’s e-commerce website and online marketplaces.
• Ensure product listings, pricing, promotions, inventory, content, and product visibility are optimized.
• Manage relationships with key marketplaces, e-commerce partners, and third-party platforms.
• Improve conversion rates, average order value, repeat purchases, and overall online customer experience.
• Coordinate with operations and supply chain teams to maintain product availability and efficient order fulfillment.
• Own e-commerce sales targets, budgets, forecasts, and profitability.
• Develop promotional calendars, seasonal campaigns, and commercial initiatives.
• Analyze sales performance and take corrective actions to achieve targets.
• Optimize pricing, discounts, promotions, and product assortment.
• Identify opportunities to improve margins and reduce customer acquisition and operational costs.
• Work closely with the digital marketing team to develop performance-driven campaigns.
• Manage and optimize paid search, social media, affiliate, display, CRM, and other digital acquisition channels.
• Improve traffic, engagement, conversion, and customer retention.
• Ensure digital campaigns deliver strong ROI and measurable business results.
• Develop and monitor key e-commerce KPIs and performance dashboards.
• Analyze traffic, conversion rates, sales, customer behavior, product performance, and campaign ROI.
• Translate data and insights into actionable business recommendations.
• Present regular performance reports and strategic recommendations to senior management.
• Lead, coach, and develop the e-commerce team to achieve business objectives.
• Establish clear KPIs, performance standards, and accountability.
• Collaborate cross-functionally with Sales, Marketing, Finance, IT, Supply Chain, Customer Service, and Operations teams.
• Build a high-performance and customer-focused e-commerce culture.

Skills

E-commerce strategy

Marketplace management

Digital marketing

Analytics

Team leadership

Job description

Senior Manager – E-Commerce

Job Summary

We are looking for an experienced and results-driven Senior Manager – E-Commerce to lead and drive the growth of our online business across e-commerce platforms and digital channels. The role will be responsible for developing and executing the e-commerce strategy, maximizing online sales and profitability, improving customer experience, and managing marketplace and digital operations.

The ideal candidate will have strong experience in e-commerce, marketplace management, digital marketing, commercial planning, analytics, and team leadership.

Key Responsibilities

E-Commerce Strategy & Growth

• Develop and execute the overall e-commerce strategy aligned with business objectives.
• Drive online revenue, profitability, market share, and customer acquisition.
• Identify new business opportunities, digital channels, marketplaces, and growth initiatives.
• Develop annual and quarterly e-commerce business plans and sales targets.
• Monitor market trends, customer behavior, competitor activity, and emerging e-commerce opportunities.

Marketplace & Online Store Management

• Manage day-to-day performance of the company’s e-commerce website and online marketplaces.
• Ensure product listings, pricing, promotions, inventory, content, and product visibility are optimized.
• Manage relationships with key marketplaces, e-commerce partners, and third-party platforms.
• Improve conversion rates, average order value, repeat purchases, and overall online customer experience.
• Coordinate with operations and supply chain teams to maintain product availability and efficient order fulfillment.

Sales & Commercial Management

• Own e-commerce sales targets, budgets, forecasts, and profitability.
• Develop promotional calendars, seasonal campaigns, and commercial initiatives.
• Analyze sales performance and take corrective actions to achieve targets.
• Optimize pricing, discounts, promotions, and product assortment.
• Identify opportunities to improve margins and reduce customer acquisition and operational costs.

Digital Marketing

• Work closely with the digital marketing team to develop performance-driven campaigns.
• Manage and optimize paid search, social media, affiliate, display, CRM, and other digital acquisition channels.
• Improve traffic, engagement, conversion, and customer retention.
• Ensure digital campaigns deliver strong ROI and measurable business results.

Data & Performance Analytics

• Develop and monitor key e-commerce KPIs and performance dashboards.
• Analyze traffic, conversion rates, sales, customer behavior, product performance, and campaign ROI.
• Translate data and insights into actionable business recommendations.
• Present regular performance reports and strategic recommendations to senior management.

Team Leadership

• Lead, coach, and develop the e-commerce team to achieve business objectives.
• Establish clear KPIs, performance standards, and accountability.
• Collaborate cross-functionally with Sales, Marketing, Finance, IT, Supply Chain, Customer Service, and Operations teams.
• Build a high-performance and customer-focused e-commerce culture.

Key Performance Indicators (KPIs)

• E-commerce revenue and growth
• Gross margin and profitability
• Conversion rate
• Website/app traffic