Senior IT Support & Security Specialist

Mirai Arabian International Company Limited; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology service provider in Riyadh, Saudi Arabia, is seeking a skilled Sr. IT Specialist to support day-to-day technology operations. The ideal candidate should have over 5 years of IT support experience, particularly in Windows and macOS environments, with a strong focus on cybersecurity and MDM solutions. The role offers a comprehensive benefits package and opportunities for professional growth.

Benefits

VIP Medical insurance

Kids Education allowance

Gym allowances

Qualifications

• Minimum of 5 years of experience in IT support, system administration, or related roles.
• Strong command of English (spoken and written).

Responsibilities

• Provide technical assistance for hardware, software, and network issues across Windows and macOS devices.
• Diagnose and resolve system errors and connectivity issues promptly.
• Manage routine updates and patches to maintain optimal system performance.
• Implement and monitor security measures to protect company data.
• Configure and manage devices using Mobile Device Management.
• Oversee Google Workspace setup and security configurations.
• Maintain up-to-date records of IT assets and incident resolutions.
• Collaborate with internal teams to resolve complex IT issues.

Skills

Windows troubleshooting

macOS troubleshooting

Network fundamentals

Cybersecurity principles

MDM experience

Google Workspace administration

Education

Bachelor’s degree in Information Technology

Job description

A leading technology service provider in Riyadh, Saudi Arabia, is seeking a skilled Sr. IT Specialist to support day-to-day technology operations. The ideal candidate should have over 5 years of IT support experience, particularly in Windows and macOS environments, with a strong focus on cybersecurity and MDM solutions. The role offers a comprehensive benefits package and opportunities for professional growth.