Senior Customer Programs & Delivery Lead

Cisco; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology company in Riyadh is seeking a Customer Program Manager to oversee customer projects and implementations. The role requires strong project management skills and a background in software sales, with 5-10 years of experience preferred. You will build customer trust, manage project delivery, and identify additional service opportunities. Benefits include healthcare, stock options, and flexible allowances. Join us to drive innovation in the AI era and beyond.

Benefits

Healthcare and Insurance

Employee Stock Purchase program

Flexible Spending Benefit

Qualifications

• 5-10 years of proven experience in service and/or software sales or program management.
• Strong understanding of lifecycle services and enterprise software agreements.
• Demonstrated leadership skills and experience in managing teams.

Responsibilities

• Lead complex customer projects from kick-off to delivery.
• Build and maintain project plans and reports.
• Identify opportunities for Splunk products based on customer needs.

Skills

Project management procedures

Commercial negotiations

Technical skills

Relationship building

Customer engagement

Education

Bachelor’s degree in technology, marketing, management

Tools

FinancialForce

Salesforce

Jira

Job description

A leading technology company in Riyadh is seeking a Customer Program Manager to oversee customer projects and implementations. The role requires strong project management skills and a background in software sales, with 5-10 years of experience preferred. You will build customer trust, manage project delivery, and identify additional service opportunities. Benefits include healthcare, stock options, and flexible allowances. Join us to drive innovation in the AI era and beyond.