Senior Controls Engineer – Fleet & Field Service

Baker Hughes Inc.; Dammam; On-site; SAR 90,000 - 130,000; Full time

Job summary

Baker Hughes Inc. is seeking a Product Service Engineer (Controls) to support the operation, maintenance and troubleshooting of heavy-duty gas turbines, aero derivative and compressor control systems.

You will work with field teams, design engineering and customers to deliver timely technical solutions and leadership on root-cause analyses. Travel of 20–25% to customer sites will be required, including support during outages and technical meetings; English fluency is essential, Arabic is

Qualifications

• Bachelor's degree in Engineering (Electronics / Control & Instrumentation / Electrical & Electronics) or equivalent.
• 1–5 years’ experience in operation, maintenance and troubleshooting of heavy-duty, aero derivative and compressor control systems and motor issues in EMCC-driven trains.
• Knowledge of Mark VI, Mark VIe, Mark VIeS and Compressor Controls systems; knowledge of VFDs, motors and protection.

Responsibilities

• Respond to customer requests for technical issue resolution using product knowledge and engineering principles; escalate as needed and coordinate with field, design and engineering teams.
• Establish and maintain relationships with customers to understand and address technical issues promptly.
• Lead root cause analysis investigations for product issues; interface with Product Service, System and Design Engineering teams to drive corrective actions.
• Prepare technical presentations for Baker Hughes leaders and customers to communicate significant issues or developments.
• Travel to customer locations to support technical reviews, outages, and provide technical support for sales and services proposals.
• Provide technical oversight for Contractual and Field Services during outages to meet reliability goals.
• Coordinate with Design Engineering and external/internal suppliers to implement fleet program solutions.

Skills

Electrical & Electronics

Gas turbine controls

Travel readiness

English language

Arabic preferred

Education

Bachelor's degree in Engineering (Electronics / Control & Instrumentation / Electrical & Electronics)

Tools

Mark VI family

VFDs

Motor protection

Job description

Baker Hughes Inc. is seeking a Product Service Engineer (Controls) to support the operation, maintenance and troubleshooting of heavy-duty gas turbines, aero derivative and compressor control systems.

You will work with field teams, design engineering and customers to deliver timely technical solutions and leadership on root-cause analyses. Travel of 20–25% to customer sites will be required, including support during outages and technical meetings; English fluency is essential, Arabic is