Senior Asset Application Support Engineer

Qiddiya Investment Company; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading investment firm in Riyadh is seeking a Senior Specialist – Asset Application Support. This hands-on technical role demands expertise in providing L2 support for various asset applications. The ideal candidate will have a bachelor's degree in IT or Computer Science and at least 3 years of experience in IT application support. Responsibilities include resolving incidents, analyzing issues for root causes, and contributing to documentation and training efforts. Joining this dynamic team offers an opportunity to engage in technical challenges and drive continuous improvement.

Qualifications

• 3+ years of experience in IT application support, particularly in asset management applications.
• Strong technical knowledge of application architecture and integrations.

Responsibilities

• Provide expert-level L2 support for asset applications.
• Analyze recurring issues and contribute to root cause analysis.
• Maintain detailed documentation of support procedures.

Skills

L2 support expertise

Incident management

Troubleshooting

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Job description

A leading investment firm in Riyadh is seeking a Senior Specialist – Asset Application Support. This hands-on technical role demands expertise in providing L2 support for various asset applications. The ideal candidate will have a bachelor's degree in IT or Computer Science and at least 3 years of experience in IT application support. Responsibilities include resolving incidents, analyzing issues for root causes, and contributing to documentation and training efforts. Joining this dynamic team offers an opportunity to engage in technical challenges and drive continuous improvement.