Security Operations Analyst – Managed Services

Accenture; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A global professional services company is seeking a Security Managed Service Analyst located in Jeddah, Saudi Arabia. The successful candidate will be responsible for investigating potential security incidents, monitoring the SOC ticket queue, reviewing security alerts, creating incidents, and supporting incident remediation efforts. This role demands a methodical approach and the ability to update documentation effectively. Join a dynamic team and contribute to the company's mission of delivering technology and human ingenuity.

Responsibilities

• Initial investigation and triage of potential incidents, escalating or closing events as applicable.
• Monitor SOC ticket queue (email/phone) for events reported by outside entities and individual users.
• Review latest security alerts and take actions based on defined remediation processes.
• Create incidents based on process/alerts.
• Support incident remediation/investigation efforts.
• Update documentation of Knowledge Base (“KB”) articles or runbooks.

Job description

A global professional services company is seeking a Security Managed Service Analyst located in Jeddah, Saudi Arabia. The successful candidate will be responsible for investigating potential security incidents, monitoring the SOC ticket queue, reviewing security alerts, creating incidents, and supporting incident remediation efforts. This role demands a methodical approach and the ability to update documentation effectively. Join a dynamic team and contribute to the company's mission of delivering technology and human ingenuity.