Support the Sales Department through the Tamheer program while gaining practical experience in customer service, sales administration, quotation and order follow-up, market research, reporting, and cross-functional coordination. Under close supervision, the trainee develops the commercial, analytical, communication, digital, and professional competencies required for an entry-level sales role.
Requirements:
- Support inquiries and follow up on quotations, documents, and orders.
- Prepare clear customer correspondence, presentations, and reports.
- Learn the Company’s products, customers, sales process, and pricing controls.
- Research customers, competitors, and market trends.
- Maintain professional relationships with customers and internal stakeholders.
- Coordinate with relevant departments to complete sales activities.
- Maintain customer records, quotations, trackers, and order documents.
- Use sales systems and data to prepare accurate updates and identify trends.
- Prioritize tasks, meet deadlines, and verify sales information.
- Identify routine issues and seek guidance on solutions.
- Adapt to priorities, seek feedback, and apply learning.
Accountability and Integrity:
- Customer support: Follow up on assigned inquiries, quotations, documents, and orders promptly and professionally.
- Sales records: Maintain accurate, complete, and timely customer records, trackers, reports, and sales documents.
- Analysis and reporting: Prepare assigned market research, sales updates, and basic data analysis using approved systems and templates.
- Coordination: Obtain required information and complete assigned actions with customers and internal departments.
- Compliance: Follow approved pricing, quotation, confidentiality, document-control, and authorization requirements.
- Development and conduct: Complete learning objectives, apply feedback, meet deadlines, and elevate risks or matters beyond authority.
Qualifications:
- Fresh graduate with a bachelor’s degree in Business Administration, Marketing, Sales, Industrial Engineering, Supply Chain Management, or a related field.
- Eligible for the Tamheer program in accordance with the requirements of the Human Resources Development Fund (HRDF).
- No full-time experience required; relevant internship, cooperative training, academic project, or industrial exposure is an advantage.
- Basic knowledge of sales, customer service, marketing, commercial documentation, or business analysis.
- Proficiency in Microsoft Office and willingness to learn CRM and ERP systems.
- Good Arabic and English communication, numerical, analytical, organizational, and presentation skills.
- Customer-focused, accurate, collaborative, adaptable, accountable, professional, and receptive to feedback.