SALES SERVICE COORDINATOR

Napco Careers; Makkah Region; On-site; SAR 78,000 - 134,000; Full time

Job summary

Napco Careers in Saudi Arabia seeks a detail‑driven Sales Support Administrator to assist the Sales Manager with daily withdrawals, reports, and internal communications. You will prepare letters and faxes, transmit SM instructions to the sales team, coordinate with accounting, and assist with monthly forecasts and order follow‑ups to ensure smooth sales operations.

Responsibilities include handling phone calls, distributing price lists, circulating quotations, and maintaining distributor

Job description

( For Saudi National Only )

• Prepare daily withdrawals Sales / collection reports to the Sales Manager.
• Transmit Sales Manager instructions to sales team.
• Type requested letters, faxes, and circulars.
• Prepare necessary reports to SM upon request.
• Handle outgoing and incoming phone calls and mail to and from the Sales Manager.
• File all documents related to distributors, communication, and approvals.
• Receives signed incentives, volume rebates and trade incentive programs from SM with all supporting documents.
• Distribute new price lists.
• Relay all approved quotations to the accounts department, FSM or Sales Team Leaders.
• Request and distribute stationery to the sales department.
• Receive all special production order requests, get SM approval and then circulate to Customer Service.
• Coordinate & follow up with accounting for Daily order, Base price, Special order and related approvals.
• Supporting SM for Business plan preparation.
• Communicate & coordinate with the CSD for Item availability, transfer, delivery, Special orders etc.
• Prepare email for customer compliant or item lab test to QC.
• Helping SM with Monthly Forecast preparation.