Sales Data Validation Specialist

Binzagr Company; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in Saudi Arabia seeks a professional to manage customer relationships, ensure compliance with operational standards, and enhance non-cash payments. The role involves direct customer engagement, operational audits, and performance management. A Bachelor's degree is required along with 4 to 6 years of overall experience and 1 to 3 years in a managerial position. Candidates should have strong communication and organizational skills.

Qualifications

• 4 to 6 years of general experience in related fields.
• 1 to 3 years of managerial experience supervising others.

Responsibilities

• Ensure salesmen comply with stock and credit SOPs.
• Develop new customer relationships and resolve queries.
• Interview customers to clarify requirements and gather information.

Skills

Customer Relationship Management

Credit Management

Operational Compliance

Team Engagement

Performance Management

Education

Bachelor's Degree or Equivalent Level

Job description

JOB PURPOSE

Ensure salesmen not violating the SOPs related to stocks, credit and companymoney. They are supposed to conduct van checks, validating market outstanding, reconciling salesmen’s account. All their findings will be escalated to NSMs for necessary action. For larger outlets, sales auditors will obtain the confirmation on statement of account (SOA).

RESPONSIBILITIES

Credit Management

Make calls (by telephone or in person) to allocated customers to develop new relationships. Act as a first point of contact for resolving customer queries and complaints.

Operational Audits

Interview the customer, following a complex multilevel sales script, to clarify the customer's requirements, or assist in conducting interviews with potential customers, making detailed notes to collect client requirements.

Team Engagement

Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

Increase None-Cash Payments

Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.

Customer Relationship Management

Build strong relationship (Binzagr / customer) with top customers to ensure 100% availability, visibility, on-time payments, optimize RTM.

Operational Compliance

Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

Performance Management

Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.

Qualifications:

General Education

Bachelor's Degree or Equivalent Level.

General Experience

Experience enables job holder to deal with the majority of situations and to advise others (4 to 6 years)

Managerial Experience

Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (1 to 3 years)