RHEL Technical Account Manager - Enterprise Linux Advocate

Red Hat, Inc.; Remote; SAR 149,000 - 225,000; Full time

Job summary

A global enterprise software leader seeks a Technical Account Manager to provide support to enterprise customers in the Riyadh Region. The role involves building relationships, conducting technical investigations, and guiding customers on their use of Red Hat solutions. Candidates should have strong communication skills and in-depth IT knowledge including Linux and container technologies, with opportunities to earn certifications. This role supports a flexible work environment with a commitment to inclusion.

Benefits

Flexible work environment

Opportunities for professional development

Inclusive workplace culture

Qualifications

• 3+ years of experience in a support or technical role.
• Ability to explain complex technologies clearly.
• Strong knowledge of container orchestration and cloud-native technologies.

Responsibilities

• Build relationships with enterprise customers and understand their needs.
• Conduct technical investigations and manage customer cases.
• Provide training and presentations to customers.

Skills

Customer relationship management

Technical support and mentoring

Effective communication

Collaboration skills

Growth mindset

Education

RHCE/OCP/OSP/Ansible certifications

Tools

Linux

Containerization tools

Job description

A global enterprise software leader seeks a Technical Account Manager to provide support to enterprise customers in the Riyadh Region. The role involves building relationships, conducting technical investigations, and guiding customers on their use of Red Hat solutions. Candidates should have strong communication skills and in-depth IT knowledge including Linux and container technologies, with opportunities to earn certifications. This role supports a flexible work environment with a commitment to inclusion.