Retail Manager

Caliberly; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading kitchen and home interiors distributor in the GCC seeks a Retail Manager to oversee multiple showrooms in Riyadh. The role involves driving sales performance, ensuring customer satisfaction, and leading retail teams. Applicants should have a degree in Business Administration or Retail Management and at least 5 years of retail management experience, preferably in luxury sectors. Competitive salary and growth opportunities are offered.

Benefits

Competitive salary

Performance-based incentives

Career growth opportunities

Supportive work environment

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• 5+ years of retail management experience, preferably in luxury or home interiors.
• Strong leadership skills managing multi-location operations.

Responsibilities

• Oversee daily operations of assigned showrooms.
• Drive sales performance and implement sales strategies.
• Recruit and train showroom staff.

Skills

Leadership skills

Sales strategy implementation

Customer service

Team management

Communication

Education

Bachelor's degree in Business Administration or Retail Management

Tools

MS Office

POS systems

Job description

About the job Retail Manager

Job Title: Retail Manager

About Us: We are a leading kitchen and home interiors distributor in the GCC, representing globally recognized brands. We offer premium quality products, exceptional service, and innovative design solutions that meet the evolving needs of our customers.

Role Summary

The Retail Manager will oversee daily operations of multiple showrooms, ensuring sales performance, customer satisfaction, and operational excellence. The role involves leading retail teams, developing business strategies, optimizing customer experience, and maintaining high visual and service standards in alignment with brand values.

Key Responsibilities

• Oversee daily retail operations across assigned showrooms, ensuring smooth functioning and adherence to brand standards.
• Drive sales performance by implementing effective sales strategies, upselling techniques, and customer engagement initiatives.
• Recruit, train, and motivate showroom staff to achieve performance goals and deliver exceptional customer experiences.
• Monitor sales targets, KPIs, and performance reports; prepare regular analysis and recommendations for improvement.
• Maintain strong product knowledge across all categories to support staff training and customer consultation.
• Ensure showrooms maintain high visual merchandising standards and reflect the brand's identity.
• Handle escalated customer issues and resolve them promptly to maintain satisfaction and loyalty.
• Coordinate with marketing, logistics, and operations departments to ensure promotions, inventory, and displays are aligned.
• Analyze market trends, competitor activities, and customer feedback to identify new business opportunities.
• Manage budgets, expenses, and operational costs efficiently.
• Ensure compliance with company policies, safety standards, and local regulations.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• 58 years of retail management experience, preferably in luxury, furniture, or home interiors sectors.
• Strong leadership and team management skills with experience handling multi-location operations.
• Proven ability to achieve sales targets and improve showroom performance.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and analytical skills with a results-driven mindset.
• Proficient in MS Office; experience with POS and retail management systems is an advantage.
• Fluent in English; Arabic language skills are a plus.
• Flexibility to travel between showrooms within the GCC region.

What We Offer

• Competitive salary and performance-based incentives.
• Career growth opportunities in a leading regional retail brand.
• Supportive and dynamic work environment.
• Exposure to premium international brands and products.

Apply now!