Remote Helix Support Analyst - Drive Solutions

Müller`s Solutions; Riyadh; Remote; SAR 60,000 - 80,000; Full time

Job summary

A technology solutions company is seeking a dedicated Helix Support / Technical Support Analyst to join their remote team in Riyadh, Saudi Arabia. This role involves providing exceptional technical support for Helix environments, assisting clients with issues related to version control and software deployments. Candidates should possess a Bachelor's degree in Computer Science or related field, with 2-4 years of experience in technical support. A competitive salary and benefits package is offered.

Benefits

Competitive salary and benefits package

Opportunity to work with a talented team

Innovative work environment

Qualifications

• 2-4 years of experience in technical support in a software or version control environment.
• Strong knowledge of Helix Core and version control systems.
• Experience with CI/CD processes is preferred.

Responsibilities

• Provide first-level technical support for Helix users.
• Troubleshoot problems related to Helix Core.
• Assist in onboarding and training clients on Helix functionalities.

Skills

Technical support

Helix Core knowledge

Problem-solving

Communication skills

Education

Bachelor's degree in Computer Science or IT

Tools

Scripting tools

Job description

A technology solutions company is seeking a dedicated Helix Support / Technical Support Analyst to join their remote team in Riyadh, Saudi Arabia. This role involves providing exceptional technical support for Helix environments, assisting clients with issues related to version control and software deployments. Candidates should possess a Bachelor's degree in Computer Science or related field, with 2-4 years of experience in technical support. A competitive salary and benefits package is offered.