Remote Digital Engagement Quality Specialist

Stratos Asia; Riyadh; On-site; SAR 22,320 - 33,480; Part time

Benefits offered by this job

Competitive pay per completed evaluation

Flexible schedule

Job summary

Stratos Asia is seeking a Digital Engagement Quality Specialist to evaluate online interactions between businesses and customers. This remote and flexible opportunity allows you to refine digital communication strategies for improved engagement.

Your role includes evaluating customer interactions through various digital platforms and providing feedback to enhance communication quality. Competitive pay is offered per completed evaluation, and no prior experience is necessary as training will be provided.

Qualifications

• No prior experience required, training is provided.

Responsibilities

• Evaluate digital customer interactions, including chat, email, and social media responses.
• Identify areas for improvement in communication quality and engagement.
• Provide structured feedback on response effectiveness and clarity.
• Participate in ongoing quality improvement research.

Job description

Stratos Asia is seeking a Digital Engagement Quality Specialist to evaluate online interactions between businesses and customers. This remote and flexible opportunity allows you to refine digital communication strategies for improved engagement.

Your role includes evaluating customer interactions through various digital platforms and providing feedback to enhance communication quality. Competitive pay is offered per completed evaluation, and no prior experience is necessary as training will be provided.