Quality Controller

Petromin Corporation; Riyadh; On-site; SAR 167,000 - 257,000; Full time

Job summary

Petromin Corporation in Riyadh is seeking an experienced Quality Controller or Team Leader to oversee vehicle quality checks, diagnose issues, and ensure repairs meet standards. You will verify final condition, document findings, and collaborate with Service Advisors and Technicians to resolve customer concerns before delivery.

The role requires solid automotive knowledge, strong diagnostic and analytical skills, and a proven ability to manage workshop processes, documentation, and reports.

Qualifications

• Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent verbal and written communication skills.
• Excellent diagnostic, analytical, and problem-solving abilities.
• Strong attention to detail and commitment to quality.
• Good knowledge of workshop processes and repair standards.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Conduct thorough road tests with customers during vehicle reception to verify concerns.
• Perform quality inspections on all completed vehicles before delivery.
• Identify and reject incomplete repairs or incorrect diagnoses and rework as needed.
• Verify repairs meet technical and quality standards.
• Ensure all job cards and documentation are accurately completed and filed.
• Support technicians and workshop teams in diagnosing complex issues.
• Conduct final quality checks to minimize comebacks and customer complaints.
• Coordinate with Service Advisors, Technicians, and Workshop Management to resolve concerns before delivery.
• Monitor non-fixed and repeat-repair vehicles and initiate corrective actions.
• Prepare accurate Quality Control and Non-Fixed Vehicle Reports with root-cause analysis and recommendations.
• Identify recurring quality issues and provide feedback for continuous improvement.
• Ensure compliance with company policies, manufacturer standards, and workshop procedures.

Skills

Automotive diagnostics

Communication skills

Diagnostic skills

Problem-solving

Attention to detail

Workshop processes

Teamwork & coordination

MS Office / Excel

Tools

Microsoft Office

Excel

Job description

• Conduct comprehensive road tests with customers during the vehicle reception process to accurately verify and understand their concerns.
• Perform thorough quality inspections on all completed vehicles before they are released to customers.
• Identify and reject vehicles with incomplete repairs, incorrect diagnoses, or improper repairs, and return them to the assigned technician for necessary corrective action.
• Verify that all repairs have been completed according to the required technical and quality standards.
• Ensure all job cards and related documentation are accurately completed, properly stamped, clocked, and filed before vehicle delivery.
• Support technicians and workshop teams in diagnosing complex technical issues and identifying the root cause of vehicle concerns.
• Conduct final quality checks to minimize repeat repairs, customer complaints, and vehicle comebacks.
• Coordinate with Service Advisors, Technicians, and Workshop Management to ensure customer concerns are fully resolved before delivery.
• Monitor and follow up on non-fixed and repeat-repair vehicles, ensuring appropriate corrective actions are taken.
• Prepare accurate Quality Control and Non-Fixed Vehicle Reports, including findings, root-cause analysis, corrective actions, and recommendations.
• Identify recurring quality issues and provide feedback to management to support continuous improvement.
• Ensure compliance with company policies, manufacturer standards, and workshop quality procedures.

Job Specifications

• Minimum 2 years of experience as a Quality Controller or Team Leader, with proven prior experience as an automotive technician.
• Strong and comprehensive technical knowledge of automotive systems, diagnostics, and repair procedures.
• Strong verbal and written communication skills.
• Excellent diagnostic, analytical, and problem-solving abilities.
• Strong attention to detail and commitment to quality.
• Good knowledge of workshop processes and repair standards.
• Ability to work effectively under pressure and meet operational deadlines.
• Strong teamwork and coordination skills with technicians, Service Advisors, and Workshop Management.
• Proficiency in Microsoft Office, particularly Excel and reporting tools.