Quality Assurance/Inspector

Etio Global; Medina; On-site; SAR 112,000 - 201,000; Full time

Job summary

Etio Global is seeking a Quality Assurance Inspector to evaluate 200 master trainers within a 3-year national programme in Saudi Arabia. You will conduct in-class observations, interviews, and produce bilingual Arabic-English reports aligned to a QA framework.

Join a cross-functional team to ensure high-quality instructional delivery and integrity of the evaluation process. Responsibilities include 2-day observations, structured reporting, co-observer calibration, and coordinating travel across

Qualifications

• Bachelor's degree or equivalent in education, training, HR, or related field.
• Minimum of 2 years experience in training observation, teaching, or professional evaluation.
• Fluent in Arabic and English spoken and written with ability to draft bilingual reports.
• Ability to travel within Saudi Arabia and adapt to flexible working schedules.

Responsibilities

• In-Class Observations: Conduct 2-day in-class observations of master trainers during training sessions, including attendee interviews.
• Reporting: Draft bilingual Arabic-English reports (approx. 1,200 words) within 2–3 days of observation and revise per Lead Reviewer feedback.
• Collaboration and Feedback: Calibrate with co-observers and align with Lead Reviewer and Project Manager.
• Logistics and Travel: Schedule and travel across Saudi Arabia (up to 5 trips per cohort), maintain observation cadence.
• Training Participation: Attend training/workshops to maintain methodology alignment, QA criteria, and reporting format.

Skills

Attention to detail

Structured thinking

Interviewing skills

Bilingual writing

Cultural sensitivity

Team collaboration

Time management

Education

Bachelor's degree or equivalent

Education/HR background

Job description

The Quality Assurance Inspector plays a vital role in the evaluation of 200 master trainers over a 3-year national workforce development programme in Saudi Arabia Working under the guidance of the Lead Reviewer you will conduct in-class observations participant interviews and produce bilingual Arabic English reports aligned to a structured QA framework This role ensures the collection of accurate evidence-based insights into trainer delivery and effectiveness contributing to the programme s goals of raising instructional standards and supporting consistent high-quality learning experiences Observers work collaboratively in mixed-background teams to provide well-rounded fair assessments and uphold the integrity of the evaluation process This role blends field-based evaluation with analytical report writing and offers a unique opportunity to contribute directly to human capital development across the Kingdom.

Key Responsibilities

In-Class Observations Conduct 2-day in-class observations of master trainers during training sessions including attendee interviews 10 Apply the QA framework to assess delivery engagement and effectiveness Reporting Evaluate delivery engagement and effectiveness using a structured QA framework Draft clear bilingual Arabic English reports 1 200 words within 2 3 days of observation Revise reports based on feedback from the Lead Reviewer to ensure consistency and quality Collaboration and Feedback Collaborate with co-observers participate in calibration sessions and provide input during the pilot phase Coordinate with the Lead Reviewer and Project Manager to align on deliver Logistics and Travel Coordinate with the Project Manager on scheduling and travel across Saudi Arabia up to 5 trips per cohort Maintain flexibility to participate in multiple observations per round Training Participation Attend training and periodic workshops to maintain methodology alignment QA criteria and reporting format.

What You ll bring

• A sharp eye for detail and structured thinking to assess and interpret trainer performance
• Strong communication and interpersonal skills for conducting interviews and working with diverse teams
• Bilingual writing ability to produce clear concise actionable reports in Arabic and English
• Cultural sensitivity and adaptability when engaging with varied training environments across KSA
• A collaborative mindset and openness to feedback calibration and shared learning
• Organisational discipline to meet observation and reporting deadlines in a fast-paced setting

Qualifications

We re interested in anyone who meets all of the following

Essential

• Bachelor s degree or equivalent in education training HR or a related field
• Minimum of 2 years experience in training observation teaching or professional evaluation
• Fluent in Arabic and English spoken and written with ability to draft bilingual reports
• Ability to travel within Saudi Arabia and adapt to flexible working schedules

Desirable

• Experience in adult learning or professional development particularly in the GCC KSA
• Familiarity with QA frameworks or assessment methodologies e g rubrics
• Prior experience in bilingual reporting or cross-disciplinary team collaboration

At Etio we don t just implement platforms - we drive meaningful transformation This is your chance to play a central role in scaling digital learning that has national and global impact You ll help shape our future grow our capability and ensure our solutions land with clarity value and measurable change Essential Bachelor s degree or equivalent in education, training, HR, or a related field. Minimum of 2 years experience in training observation, teaching, or professional evaluation. Fluent in Arabic and English (spoken and written), with ability to draft bilingual reports. Ability to travel within Saudi Arabia and adapt to flexible working schedules. Desirable Experience in adult learning or professional development, particularly in the GCC/KSA. Familiarity with QA frameworks or assessment methodologies (e.g., rubrics). Prior experience in bilingual reporting or cross-disciplinary team collaboration.