QA Developer Manager

Supertech Group; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading digital design agency in Al Khobar is seeking a QA Manager to lead and grow a team of quality assurance engineers. The successful candidate will have over 7 years' experience in QA, including 3 years in a leadership role. Responsibilities include managing remote teams, building automation frameworks, and ensuring quality metrics are met. Strong communication skills in English and Arabic are essential. This role offers an excellent opportunity to impact digital product lifecycles within the GCC.

Qualifications

• 7+ years in QA, with at least 3+ years in a QA Lead/Manager role.
• Proven experience managing remote teams and multi-project delivery.
• Strong understanding of digital and mobile product lifecycles.

Responsibilities

• Manage, mentor, and grow a team of QA engineers.
• Allocate QA resources across multiple active projects.
• Build and maintain automation frameworks.

Skills

Managing remote teams

Automation skills

API testing

Stakeholder management

Problem-solving

Communication skills

Tools

Cypress

Postman

Selenium

Jenkins

GitHub Actions

Job description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities

• Manage, mentor, and grow a team of QA engineers (manual + automation).
• Allocate QA resources across multiple active projects.
• Maintain remote team discipline, clear communication, and daily visibility on progress.
• Align QA work with KSA client expectations and regulatory requirements.
• Build and maintain automation frameworks (e.g., Cypress, Playwright, Appium, Detox, Postman/Newman).
• Create and maintain test suites for functional, regression, smoke, performance, and security testing.
• Drive automation coverage for web, mobile, and API layers.
• Establish QA best practices, including shift-left testing and continuous integration testing.
• Implement ITIL-aligned incident and problem management processes.
• Own the defect triage process and facilitate daily bug prioritisation with PMs and devs.
• Ensure test environments, staging builds, and release candidates are stable before go-live.
• Lead RCA for high-severity bugs and production issues.
• Identify gaps in requirements, process, or tooling - and implement solutions to prevent recurrence.
• Maintain QA dashboards and quality metrics.
• Work with product owners, developers, and designers to clarify requirements.
• Participate in sprint planning, stand-ups, and retrospectives.
• Ensure cross-functional teams understand the definition of “done” and quality gates.

Requirements

• 7+ years in QA, with at least 3+ years in a QA Lead/Manager role.
• Proven experience managing remote teams and multi-project delivery.
• Strong automation skills with frameworks like Cypress, Playwright, Appium, Detox, Selenium, or similar.
• Hands‑on experience with API testing (Postman, REST, GraphQL).
• Experience with mobile app testing (iOS/Android), including device farms.
• Familiarity with CI/CD pipelines (GitHub Actions, Bitbucket Pipelines, Jenkins, Fastlane).
• Experience with ITIL processes for change, incident, and problem management.
• Strong understanding of digital and mobile product lifecycles.
• Excellent analytical and problem‑solving skills - proven track record in RCA.
• Strong stakeholder management skills in Saudi/GCC client environments.
• Excellent communication skills in English (Arabic is mandatory).