Project Coordinator

Hult Ashridge Executive Education; Riyadh; Hybrid; SAR 150,000 - 200,000; Full time

Job summary

A global executive education organization based in Riyadh is looking for a Project Coordinator to manage program logistics and ensure an excellent experience for participants. You will communicate all relevant program information, organize welcome materials, and support multiple Project Managers. Strong organizational and customer service skills are essential, along with a degree or equivalent. The role offers a hybrid working arrangement, comprehensive onboarding, and career development opportunities.

Benefits

Competitive salary based on experience

Hybrid work arrangement

Career progression opportunities

Comprehensive onboarding and training

Paid sabbatical for length of service

Qualifications

• Degree or equivalent with good academic grades.
• Experience in customer service creating excellent customer experiences.
• Confident with technology such as Zoom and Microsoft Teams.

Responsibilities

• Own the participant journey from welcome pack to final certificate.
• Deliver excellent technical facilitation for online programs.
• Communicate and respond to participant queries in a timely manner.

Skills

Customer service experience

Organization

Technical proficiency (Zoom, Teams)

Communication skills

Education

Degree or equivalent

Tools

Salesforce

Opera

Monday.com

Zoom

Microsoft Teams

Job description

Overview

Hult Ashridge Executive Education continues its long heritage of partnering with global organizations to deliver leadership and organizational development that creates lasting change. With campuses and offices in over 50 countries, including Ashridge House outside London, we offer a global and collaborative environment. Whoever you are, whatever you are passionate about – we welcome you and want you to bring that to work every day.

The Opportunity

The Project Coordinator is responsible for ensuring our participants have an excellent experience while attending our Executive Education programs. You will manage program logistics—from online meeting links to bedrooms—organize and own the communication with participants, and provide all relevant information—from welcome pack to final certificate—throughout the program.

Your ability to be well organized and work closely with multiple Project Managers to support different clients is key. You will become proficient with our delivery technologies for online programs and work efficiently on internal systems such as Salesforce, Opera and Monday.com. Formal and on-the-job training will be provided during and after onboarding.

This is an opportunity to join our accomplished team in a varied role with responsibility and purpose alongside motivated people at a global organisation committed to education.

Why work for us?

• Opportunities to work on projects and develop products for our clients, producing meaningful work that makes a difference to people’s lives.
• Developing our talent is core to our values. We provide regular training, access to self-development platforms, real ownership, and career progression opportunities.
• Hybrid working arrangements (four days in the office, one day working from home).
• An attractive salary (based on track record) and benefits packages.
• Comprehensive onboarding and development programs.
• Length of service recognition including paid sabbatical.
• A strong network of international peers and collaborators.

Key Responsibilities

• Own the participant journey from welcome pack to final certificate, with expert support and a personal touch.
• Create and organise welcome packs, program portals and materials with your Project Manager and Program Director, according to the program timeline.
• Run orientation calls to clarify expectations, answer questions and prepare participants for the program.
• Communicate and respond to participant queries in a timely, supportive and professional manner.
• Liaise with hotels and program venues to arrange logistics such as teaching room setup, accommodation, meals, and transport.
• Work closely with Faculty and Technical Facilitator to get technical elements of online programs ready (meeting links, breakout rooms) to ensure engaging and smooth delivery.
• Deliver excellent technical facilitation and troubleshooting for online programs.
• Provide insights to program review meetings to identify improvement areas for future programs.

Person Description

• You are optimistic and solution-focused, believing nothing is impossible.
• You are naturally organized, efficient and detail-oriented.
• You are driven, take ownership, and collaborate with your team.
• You are tech-savvy and agile to thrive in a dynamic environment.
• You care about your work and people, delivering high quality experiences.
• You have strong people and communication skills to work confidently with senior clients and colleagues.
• You think about continuous improvement: how can we do this better next time?

The Skills & Experience We Look For

• Degree or equivalent with good academic grades
• Experience in customer service and creating excellent customer experiences
• Preferably experience with B2B clients but not required
• Confident with technology such as Zoom, Microsoft Teams and preferably Opera
• Excellent communicator and team player

To thrive at Hult Ashridge, you will

• Have strong personal drive and energy
• Possess an entrepreneurial spirit with a can-do mindset
• Be excited by ownership and autonomy
• Enjoy working in a fast-paced, results-driven environment
• Be passionate about learning, language and being a change-maker

Location and hybrid working

This role is based in Riyadh, Saudi Arabia.

EEO statement

Hult Ashridge Executive Education is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.

Find out more: https://www.hultashridge.com/en/