Program Operations Lead

Amazon; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading e-commerce company is looking for a Program Operations Lead in Riyadh to manage supply chain operations. This role involves executing seller configurations, developing speed-related reports, and providing critical support during peak events. Candidates must hold a Bachelor's degree and be fluent in English. Experience with Microsoft Office is necessary. This position aims to enhance efficiency and streamline processes within the fulfillment network, fostering collaboration among various stakeholders.

Qualifications

• Must speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.
• Ability to manage stakeholders remotely.

Responsibilities

• Responsible for execution of all seller configurations in the system for Fulfillment experience.
• Owning of speed related reports and deep dive.
• Sending weekly updates on critical projects using query-based tools and excels.
• Capacity configurations on the system.
• Deep dives on escalations by all stakeholders on topics of speed.
• Critical support during all peak events for system configurations.
• Liaise across functions to drive projects and clear issues.

Skills

Fluent English

Stakeholder management

Microsoft Office proficiency

Education

Bachelor's degree

Job description

Program Operations Lead, IN External Fulfillment

This role is a part of the centralized supply chain planning function at Amazon India. The candidate will be a part of the FX and Speed Program team for External Fulfillment network. The candidate will contribute to high impact projects in Supply Chain. The candidate is expected to support all EFES related operational activities. The role entails day to day monitoring FX related processes, running internal processes centrally and monitoring of progress on designated tools. The job requires someone who has the ability to manage stakeholders remotely and high willingness to take ownership. The candidate must be willing to work with internal and external stakeholders to uphold process requirements and also identify/suggest corrections for processes in place.

Key job responsibilities

1. Responsible for execution of all seller configurations in the system for Fulfillment experience
2. Owning of speed related reports and deep dive
3. Sending weekly updates on critical projects by using query based tools and excels
4. Capacity configurations on system
5. Deep dives on escalations by all stakeholders on topics of speed
6. Critical support during all peak events for all system configurations required
7. Liaise across functions to drive their project and help clear issues and bottlenecks.

Basic Qualifications

- Bachelor\'s degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred Qualifications

- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

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