Performance Monitoring Engineer

Ericsson GmbH; Riyad Al Khabra; On-site; SAR 180,000 - 260,000; Full time

Job summary

Ericsson GmbH in Saudi Arabia is seeking a Mobile Core Network Performance Engineer to monitor CS, PS, IMS and IN networks, ensuring quality, capacity readiness and KPI compliance.

You will analyze KPIs, perform capacity forecasts, support cross-functional teams, and prepare SLA reports, with experience in ENIQ/ENM, BI tools and scripting.

Qualifications

• Degree in Telecommunication Engineering or related field.
• Five+ years of experience in Ericsson Mobile Core network performance.
• Solid knowledge of CS, PS, IMS and IN networks, signaling protocols and call flows.
• Experience with ENIQ, ENM, BusinessObjects and MasterClaw/eoLive.
• Skills in SQL, UNIX scripting, Power BI and Excel for data analysis and reporting.
• Strong analytical, forecasting, communication and reporting abilities.
• Customer-focused approach with ownership and ability to work under pressure.

Responsibilities

• Analyze network KPIs, investigate degradations and propose corrective actions.
• Perform capacity assessments and traffic forecasting, including readiness planning for holidays.
• Monitor International voice, roaming, MVNO and national roaming performance.
• Configure and maintain performance alarms, reports and dashboards.
• Assess impact of network changes, upgrades and expansions.
• Prepare SLA, governance and Service Impact Reports.
• Support cross-functional teams and automation use cases.

Skills

Analytical thinking

Forecasting

Reporting

Communication

Customer focus

Ownership under pressure

Education

BSc in Telecommunication Engineering

Tools

ENIQ

ENM

BusinessObjects

MasterClaw/eoLive

SQL

UNIX scripting

Power BI

Excel

Job description

Join our Team

About this opportunity

We are looking for a Mobile Core Network Performance Engineer to monitor and analyze CS, PS, IMS, IN and International network performance, ensuring service quality, capacity readiness and compliance with contractual KPIs.

What you will do

• Analyze network KPIs, investigate degradations and recommend corrective and preventive actions.
• Perform capacity assessments and traffic forecasting, including readiness planning for Hajj, Ramadan and Eid.
• Monitor International voice, roaming, MVNO and national roaming performance.
• Configure and maintain Performance Statistical Alarms, reports and dashboards.
• Assess the impact of network changes, upgrades and expansions.
• Prepare SLA, governance and Service Impact Reports.
• Support cross-functional teams, performance improvements and automation use cases.

You will bring

• A BSc degree in Telecommunication Engineering or a related discipline.
• At least five years of experience in Ericsson Mobile Core network performance.
• Strong knowledge of CS, PS, IMS and IN networks, signaling protocols, interfaces and call flows.
• Experience with ENIQ, ENM, BusinessObjects and MasterClaw/eoLive.
• Skills in SQL, UNIX scripting, Power BI and Excel.
• Strong analytical, forecasting, communication and reporting skills.
• A customer-focused approach, ownership and the ability to work effectively under pressure

Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Saudi Arabia (SA) || Riyadh