Operations Manager

Amazon; Riyadh; On-site; SAR 120,000 - 160,000; Full time

Job summary

A leading global e-commerce company is seeking an experienced Operations Manager in Riyadh to lead a team at their new Fulfillment Center. Responsibilities include supervising staff, maintaining safety standards, and implementing process improvements. Candidates should have prior experience in leading diverse teams, excellent communication skills, and familiarity with logistics environments. This role offers opportunities for professional growth in a dynamic working environment.

Benefits

Health and Safety culture

Inclusive work environment

Opportunities for professional growth

Qualifications

• Experience in leading large, diverse teams.
• Strong communication skills, verbal and written.
• Experience in logistics or distribution environments.

Responsibilities

• Supervise a team of Area Managers and their direct reports.
• Maintain Health and Safety standards on-site.
• Implement process changes and lead Six Sigma initiatives.

Skills

Leadership

Communication

Analytical skills

Process improvement

Team management

Education

Bachelor's degree in Engineering, Operations, Supply Chain or related field

Job description

Job ID: 3156835 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking experienced Operations Managers to join our Customer Fulfillment team at our new Fulfillment Center in Cranbourne. This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, where you define process flows and shape standard work routines as the operations scale up. As an Operations Manager, you’ll deliver inspiring, inclusive leadership for the teams you supervise, while also being hands‑on when necessary.

You’ll be directly responsible for supervising a team of Area Managers and their direct reports, and you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role; you’ll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be coordinating numerous process‑improvement projects to streamline all activities for yourself and the team members you supervise; the ideas you generate may be rolled out across the Amazon network.

Shift pattern: 4 nights on and 3 nights off (Sunday to Wednesday).

Key job responsibilities

• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on‑site.
• Become a subject‑matter expert on specific, larger‑scale processes and activities within FCs.
• In your inventory control and systems environment, handle timely data collection and update operations metrics on an hourly basis.
• Aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high‑quality customer experience.
• Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels.
• Implement process change and contribute in cross‑functional Six Sigma initiatives within your site and the broader Amazon Operations network.

Basic Qualifications

• Previous experience in leading large, diverse teams.
• Experience in employee and performance management.
• Excellent communication skills, both verbal and written.
• Proven experience in a similar, innovative logistics, distribution or manufacturing environment.
• Proven ability to establish and carry out root‑cause analysis, and then extract and analyse the data you generate.
• Work a flexible shift/work area, which may include days, nights and weekends.

Preferred Qualifications

• Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities.
• Experience managing contingent workforce in a business with peak season.
• Experience with performance metrics, process improvement and Lean techniques.
• Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.