Operations Director: Regional Performance & Growth

Confidential Career Solutions; Saudi Arabia; On-site; SAR 350,000 - 520,000; Full time

Job summary

Confidential Career Solutions in Saudi Arabia seeks a Head of Operations to lead and optimize day-to-day operations across multiple sites. You will develop strategic plans, monitor KPIs, and coach regional teams to drive growth, efficiency, and customer satisfaction.

The role requires 10+ years in retail/multi-site operations, 3–5 years of leadership, and strong communication and stakeholder management skills. This is a full-time, on-site leadership position.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 10+ years of experience in retail or multi-site operations.
• 3–5 years of leadership experience managing regional or operational teams.
• Strong leadership, analytical, and decision‑making skills.
• Experience managing KPIs, operational performance, and improvement initiatives.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and oversee day-to-day business operations to ensure operational excellence.
• Develop and implement operational strategies aligned with business objectives.
• Drive operational performance, productivity, and continuous improvement initiatives.
• Monitor KPIs and implement action plans to achieve business targets.
• Lead, coach, and develop regional management teams.
• Ensure consistent execution of operational standards across all locations.
• Collaborate with cross-functional teams to support business growth and customer satisfaction.
• Manage operational budgets, resources, and performance reporting.

Skills

Leadership

KPI management

Analytical thinking

Decision making

Stakeholder management

Education

Bachelor's degree in Business Administration

Job description

Confidential Career Solutions in Saudi Arabia seeks a Head of Operations to lead and optimize day-to-day operations across multiple sites. You will develop strategic plans, monitor KPIs, and coach regional teams to drive growth, efficiency, and customer satisfaction.

The role requires 10+ years in retail/multi-site operations, 3–5 years of leadership, and strong communication and stakeholder management skills. This is a full-time, on-site leadership position.