On Site Lead (Project Manager)

Four Seasons Hotels & Resorts, Saudi Arabia; Medina; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading luxury hotel chain is seeking a Design Services On Site Lead in Medina, Saudi Arabia. In this role, you will manage the handover and close-out process of a hotel project, ensuring all aspects meet the high standards of the brand. Your responsibilities include coordinating stakeholders, overseeing project management and communication, and supporting operational readiness for the hotel opening. The ideal candidate has experience in luxury hospitality projects and is fluent in Arabic and English.

Qualifications

• Proven experience particularly in handover and close-out phases.
• Demonstrated ability to navigate complex, multi-stakeholder environments.
• Experience working with high-end or luxury hospitality projects.

Responsibilities

• Lead the final transition of the hotel project from the Owner/Developer.
• Maintain oversight of snag list inspections and deficiency tracking.
• Partner with General Manager to ensure operational readiness.

Skills

Proven experience in hotel project delivery

Strong background in design resolution

Exceptional organizational skills

Fluency in Arabic

Fluency in English

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new‑build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al‑Masjid an‑Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About The Role

As the Design Services On Site Lead, you’ll take ownership of the Handover and Close‑Out process between the Owner/Developer and Four Seasons. You will be the central point for managing all construction and design‑related activities, ensuring the project meets Four Seasons standards, timelines, and expectations. You will support decision‑making and project resolution, drive collaboration across teams, and ensure that handover is seamless, efficient, and aligned with our brand’s commitment to excellence.

Key Responsibilities

Handover & Close‑Out Leadership

• Lead and manage the final transition of the hotel project from the Owner/Developer to Four Seasons.
• Coordinate across multiple stakeholders, including Owner Representatives, Project Managers, Four Seasons Design Services and Operations teams.
• Establish and manage detailed handover and close‑out strategies, timelines, and deliverables.

Project Management & Communication

• Maintain full oversight of snag list inspections, deficiency tracking, functional testing, and final documentation.
• Drive effective communication, flagging and resolving project issues, and escalating when necessary.
• Utilize Four Seasons' project management tools and systems for documentation, reporting, and progress tracking.

Operational Readiness Support

• Partner closely with the Hotel General Manager, Portfolio Management, and Hotel Ops team to ensure readiness for opening.
• Facilitate handover of systems, hardware, and spaces in line with brand expectations and operational needs.
• Lead and support deep cleaning, sleep testing, and post‑project evaluations.

What You’ll Bring

• Proven experience in hotel project delivery, particularly in handover and close‑out phases.
• Strong background in design resolution, construction oversight, and stakeholder coordination.
• Demonstrated ability to navigate complex, multi‑stakeholder environments with diplomacy and confidence.
• Exceptional organizational and communication skills, with a proactive, solutions‑oriented approach.
• Experience working with high‑end or luxury hospitality projects is highly preferred.
• Familiarity with formal control documentation, snagging, commissioning, and testing processes.
• Fluency in Arabic and English is a must.

Why Join Four Seasons

At Four Seasons, our greatest asset is our people. We are known for our unwavering commitment to excellence, and we deliver some of the most memorable and luxurious experiences in the world. In this role, you’ll be part of an elite global Design Services team shaping the future of luxury hospitality—one iconic opening at a time.