NOC Engineer / Operator | Al-Khaleej | Riyadh, Saudi Arabia

Al-Khaleej; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A telecom company in Riyadh is seeking a NOC Engineer/Operator. The ideal candidate will have 1-2 years of experience in network operations and a relevant degree. Responsibilities include 24/7 system monitoring and incident management. This role offers hands-on experience with ITSM platforms and monitoring tools, and opportunities for career growth in telecommunications.

Qualifications

• 1–2 years of experience in NOC or technical support roles.
• Familiarity with ITSM platforms (preferably ServiceNow).
• Experience or training with monitoring tools like SolarWinds.

Responsibilities

• Monitor network and system infrastructure round-the-clock.
• Log and resolve incidents following standard operating procedures.
• Respond to alerts and service interruptions promptly.

Skills

Network monitoring

Incident resolution

Team collaboration

Basic troubleshooting

Education

Diploma or Bachelor’s degree in Computer Science, Networks, or Telecommunications

Tools

ServiceNow

SolarWinds

Job description

🔎 Job Title: NOC Engineer / Operator | Al-Khaleej | Riyadh, Saudi Arabia
🏢 Recruiting Company: Al-Khaleej
🌍 Job Location: Riyadh, Saudi Arabia
💼 Job Type: Full-Time, On-Site
📧 Application Method: Send CV to [e-mail] with subject line “NOC Engineer / Operator”
📅 Experience Level: 1–2 years

Position Summary

Al-Khaleej is hiring NOC Engineers/Operators to monitor and maintain network infrastructure, ensuring uninterrupted service delivery. This role is ideal for candidates passionate about network operations and eager to grow in a dynamic telecom environment.

Detailed Job Description

As a NOC Engineer/Operator, you will be responsible for 24/7 monitoring of systems, logging incidents, and responding to alerts promptly. You will work closely with technical teams to resolve issues and maintain operational stability. This position offers hands‑on experience with ITSM platforms and network monitoring tools, providing a strong foundation for career growth in telecommunications.

Key Responsibilities

• Monitor network and system infrastructure round-the-clock
• Log and resolve incidents following standard operating procedures
• Respond to alerts and service interruptions promptly
• Collaborate with multi-disciplinary teams to resolve technical issues
• Maintain accurate documentation and reporting

Required Qualifications & Skills

• Diploma or Bachelor’s degree in Computer Science, Networks, or Telecommunications
• 1–2 years of experience in NOC or technical support roles
• Familiarity with ITSM platforms (preferably ServiceNow)
• Experience or training with monitoring tools like SolarWinds
• Ability to work in shifts and respond to technical emergencies

Nice‑to‑Have Skills

• Basic troubleshooting skills for network and system issues
• Understanding of incident management and escalation processes
• Strong communication and teamwork abilities
• Exposure to telecom environments and multi‑vendor systems
• Ability to learn and adapt quickly in high‑pressure situations

Recruitment Pro Tip

Highlight your hands‑on experience with network monitoring and incident resolution. Candidates who demonstrate strong problem‑solving skills and familiarity with ITSM tools will have an advantage during the selection process.