Motor Claims Leader - Hybrid, Growth & Automation

Melon Digital Insurance; Dammam; Híbrido; SAR 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Flexible hybrid work arrangements

Career growth

Collaborative culture

Descripción de la vacante

Melon Digital Insurance seeks a Manager - Motor Claims to oversee end-to-end motor claims operations from our HQ in a HYBRID environment in Saudi Arabia. You will lead cross-functional teams, drive process excellence, and ensure timely settlement of claims while complying with regulatory requirements.

The role emphasizes data-driven decision making, process optimization, and effective stakeholder management, with opportunities for career growth in a collaborative, innovative culture.

Formación

• Proven experience in motor claims operations and claims processes.
• Ability to lead and motivate a high-performing team.
• Strong knowledge of regulatory requirements for motor claims.
• Strong analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal abilities.

Responsabilidades

• Manage the motor claims team’s daily activities to ensure timely settlements.
• Oversee claims assessments, investigations, approvals, and payments per guidelines.
• Monitor data and develop strategies to reduce loss ratios and improve turnaround times.
• Identify and implement process improvements for claims operations.
• Coordinate with internal and external stakeholders to resolve complex cases.
• Ensure adherence to service standards and KPIs.
• Prepare detailed reports and analytics for management review.

Descripción del empleo

Melon Digital Insurance seeks a Manager - Motor Claims to oversee end-to-end motor claims operations from our HQ in a HYBRID environment in Saudi Arabia. You will lead cross-functional teams, drive process excellence, and ensure timely settlement of claims while complying with regulatory requirements.

The role emphasizes data-driven decision making, process optimization, and effective stakeholder management, with opportunities for career growth in a collaborative, innovative culture.