Medical Director

Bupa Arabia; Riyadh; On-site; SAR 900,000 - 1,300,000; Full time

Job summary

Bupa Arabia in Riyadh seeks a Medical Director to lead the Integrated Care Center (ICC), ensuring high-quality, safe, patient-centered care. The role oversees clinical governance, physician performance, and regulatory compliance while aligning services with organizational goals and cost-effective care.

Responsibilities include leading accreditation activities, quality improvement, staff management, and strategic planning, with emphasis on patient safety and service excellence within a

Qualifications

• Leadership for integrated care delivery
• Experience in clinical governance and quality improvement
• Familiarity with accreditation standards (CBAHI/JCI)
• Knowledge of MOH regulatory frameworks and licensing
• Strong communication and professional ethics

Responsibilities

• Provide clinical leadership for the ICC clinic and medical operations
• Oversee credentialing, privileging, and physician performance
• Lead clinical governance meetings and respond to regulatory inquiries
• Monitor KPIs and drive patient safety initiatives
• Recruit, onboard, and manage medical staff performance
• Ensure efficient patient flow and adherence to care pathways
• Strategic planning and stakeholder engagement with MOH and partners
• Deliver safe, evidence-based care and maintain medical records

Skills

Clinical leadership

Ambulatory care

Governance

Accreditation

Regulatory

Communication

Confidentiality

Risk management

Ethical practice

Arabic & English

Education

Medicine and Surgery

Job description

Job Description

To provide clinical leadership for the Integrated Care Center (ICC), ensuring delivery of high-quality, safe, and patient-centered care. The Medical Director is accountable for clinical governance, physician performance, regulatory compliance, and alignment of clinical services with organizational goals, including quality outcomes, patient experience, and cost-effective care.

Clinical Leadership, Governance,

Accreditation & Regulatory Compliance

• Provide overall clinical leadership for the ICC clinical services and medical operations
• Enforce clinical policies, protocols, and standards of care
• Lead clinical governance meetings and medical committee activities in the center
• Oversee the credentialing and privileging process for all medical staff
• Ensure compliance with MOH KSA regulations and CBAHI accreditation standards
• Lead CBAHI accreditation preparation and audit activities for the center with collaboration with Medical Quality team
• Maintain up-to-date policies per CBAHI chapter standards.
• Respond to regulatory authority inquiries and inspection findings
• Ensure maintenance of accurate medical records and documentation standards

Quality Improvement & Patient Safety

• Monitor clinical KPIs and quality indicators
• Lead root cause analysis for adverse events and near-misses
• Implement evidence-based clinical improvement initiatives
• Champion a culture of patient safety across all care team
• Oversee IPSG implementation and monitoring.

Medical Staff Management

• Lead center physician recruitment, onboarding, and retention processes
• Ensure that regular performance appraisals and competency assessments are conducted
• Manage physician scheduling and workload distribution
• Identify training needs for medical staff
• Handle medical staff disciplinary matters in line with HR policie

Mmedical Staff Management

• Oversee day-to-day clinical operations across the ICC clinic
• Ensure optimal patient flow and reduce wait times working with patient experience and service team
• Monitor adherence to clinical care pathways and referral protocols

Strategic Planning & Stakeholder Engagement

• Contribute to the strategic vision and business planning of the ICC clinic
• Represent the ICC in senior leadership discussions
• Build and maintain relationships with MOH, and external entities.
• Identify opportunities for new clinical services and program expansion
• Report clinical performance outcomes to senior management
• Any other duties assigned by Executive Director – Medical

Clinical Duties (40%)

• Deliver safe, evidence-based, and patient-centered clinical care within scope of specialty by conducting patient consultations, assessments, diagnosis, and treatment.
• Maintain clinical excellence while acting as a role model for medical staff.
• Maintain accurate, timely medical documentation.
• Ensure continuity, efficiency, and quality of patient services.

Skills

• Clinical leadership and decision making
• Demonstrated experience managing multi-specialty ambulatory care settings
• Experience in clinical governance, quality improvement, and patient safety programs
• Experience leading accreditation processes (CBAHI, JCI, or equivalent national/international standards)
• Familiarity with MOH regulatory frameworks, healthcare policies, and licensing requirements
• Excellent communication skills.
• High standards of professionalism, confidentiality, and governance.
• Risk management and problem solving
• Strong judgement, professionalism and ethical practice
• Excellent computer skills
• Fluent Arabic and English languages

Education

Medicine and Surgery