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A leading investment firm in Saudi Arabia is seeking a Manager – Data & Analytics to govern and develop performance insights for Sales & Leasing. The ideal candidate will have a Bachelor's degree in Data Analytics, with at least 6 years of experience in analytics, including 2 years in a managerial role. Responsibilities include designing dashboards, analyzing performance data, and collaborating with various stakeholders to enhance reporting efficiency. Proficiency in BI tools like Power BI is essential, and Arabic language skills are advantageous.
The Sales & Leasing Performance Unit (PU) is responsible for defining, governing and enabling best-practice Sales & Leasing standards across Qiddiya. The unit supports Sales & Leasing Operations by developing and managing policies, procedures, standardized documents, templates, tools and performance frameworks that ensure consistency and scalability across asset classes. It oversees Sales & Leasing capability development through structured training frameworks and an online Sales & Leasing training academy and governs the Sales & Leasing customer journey in alignment with CRM, digital sales tools, experience center requirements and operational readiness. The PU also provides market intelligence, benchmarking and performance insights to drive informed decision-making and continuous improvement within Sales & Leasing.
The Manager – Data & Analytics is responsible for governing, developing and enabling Sales & Leasing performance insights across Qiddiya. Operating within the Business Excellence, the role provides data-driven intelligence that supports performance monitoring, Quality Assurance, Continuous Improvement and strategic decision-making across Sales & Leasing asset classes (Residential, Retail, Office and Land).
The role ensures that Sales & Leasing performance data, dashboards and insights are accurate, consistent, decision-oriented and aligned with approved performance frameworks, standards and governance models.
Define and govern the Sales & Leasing Business Intelligence strategy in alignment with Business Excellence and Performance Excellence frameworks. Establish data governance standards for Sales & Leasing performance data, ensuring consistency, accuracy, integrity and traceability. Act as the central authority for Sales & Leasing performance metrics, definitions and reporting logic.
Design, develop and maintain Sales & Leasing dashboards, scorecards and performance reports across asset classes. Ensure reporting aligns with approved Sales & Leasing KPIs, performance frameworks and leadership reporting requirements. Provide timely and actionable performance insights to Sales & Leasing and Business Excellence leadership.
Analyze Sales & Leasing performance data to identify trends, risks, gaps and improvement opportunities. Support Performance Excellence with analytical inputs for QA / QC, Mystery Shopper analysis, RCA and Continuous Improvement initiatives. Translate complex data into clear insights and recommendations to support decision-making.
Work closely with CRM, Digital Sales Tools, Operations and IT teams to ensure reliable Sales & Leasing data integration and availability. Support the evolution of Sales & Leasing analytics capabilities, including automation and advanced analytics where applicable. Ensure alignment between system-generated data and approved performance reporting standards.
Partner with Performance Excellence, VoC, Training & Capability, CX and Sales & Leasing Operations teams to ensure performance insights are contextualized and actionable. Support leadership presentations, performance reviews and governance forums with data-driven insights.
Continuously enhance Sales & Leasing BI processes, tools and reporting efficiency. Promote data literacy and insight-driven decision-making within the Sales & Leasing Performance Unit.