Manager - Brand Reputation

Red Sea Global

Riyadh

In loco

SAR 350.000 - 550.000

Tempo pieno

7 ore fa

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Descrizione del lavoro

Red Sea Global is seeking a Manager, Risk & Crisis Communications to safeguard the organization's reputation across The Red Sea, AMAALA and other destinations. You will lead risk assessments, develop crisis playbooks, and coordinate cross-department responses with senior leaders.

The role requires 5–7 years in risk/crisis comms, fluency in English and Arabic, and a proven track record in high-stakes messaging.

Competenze

Minimum 5-7 years of experience in risk and crisis communications.
Bachelor's degree in Marketing, Linguistic, Translation, Journalist, or related field.
Excellent English and Arabic writing skills for high-profile executives.
Strong media relations and crisis communication experience.
Ability to lead cross-functional teams and work under pressure.

Mansioni

Lead ongoing risk assessments across projects considering geopolitical, economic, environmental, and reputational factors.
Identify and prioritize key risks affecting the programs.
Monitor emerging issues through industry sources and stakeholder feedback.
Ensure risk monitoring aligns with enterprise risk priorities.

Conoscenze

English writing

Arabic writing

Social media

Events management

Spokesperson management

Organizational skills

Leadership

Research

Speech writing

Media briefings

Stakeholder engagement

Formazione

Bachelor's degree in Marketing, Linguistic, Translation, Journalist, or relevant field

Descrizione del lavoro

Be the change. Join the world's most visionary developer.

Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Join RSG and be part of the positive change for Saudi Arabia and the world.

Job Purpose

This is an exceptional opportunity to join Red Sea Global (RSG), one of the world's most visionary developers and a cornerstone of Saudi Arabia's Vision 2030, an ambitious program to diversify and strengthen the Kingdom's economy and boost its thriving tourism and hospitality sectors.

RSG's mission goes beyond opening the eyes of the world to Saudi Arabia; it is about setting new benchmarks in sustainable development, enhancing local communities, and preserving and regenerating natural environments.

As a pioneering multi-project developer, RSG is responsible for ultra-luxury destinations including The Red Sea, AMAALA, and Thuwal Private Retreat. The Red Sea welcomed its first guests last year, becoming the first Vision 2030 giga-project to open, and its dedicated Red Sea International Airport, on track to become the Middle East's first carbon-neutral airport is now operational.

We are seeking a Manager, Risk & Crisis Communications to strengthen RSG's ability to anticipate, prepare for, and respond to risks and crises across our destinations. In this role, you will manage risk and crisis communications planning, lead cross-functional coordination, and ensure effective stakeholder engagement at critical moments.

You will also be responsible for embedding best practice crisis preparedness across the organization and managing high-stakes communication projects that protect and enhance RSG's reputation.

Job Responsibilities

Lead ongoing risk assessments for Red Sea Global projects, factoring in geopolitical, economic, environmental, reputational, and operational risks.
Identify and prioritize key risks.
Monitor emerging issues and external developments through tools such as Sprinklr, industry sources, and stakeholder feedback.
Ensure alignment of risk monitoring with enterprise-wide risk management priorities.

Crisis Planning & Preparedness

Develop and oversee crisis communications strategies, playbooks, and escalation processes.
Lead cross-departmental coordination to ensure alignment of crisis response procedures with brand positioning and RSG values.
Organize workshops, simulations, and media training, including specialized crisis media training for executives and spokespeople.
Prepare crisis communication materials, including holding statements, press releases, FAQs, and social media content.
Manage end-to-end delivery of risk and crisis communication projects, ensuring timely execution and alignment with organizational objectives.
Oversee project planning, resourcing, timelines, and reporting for crisis preparedness initiatives.

Manager Risk and crisis communications

Coordinate with RSG's Risk, Legal, Operations, and Corporate Affairs teams to ensure integrated planning and response.
Track KPIs and progress to senior leadership, providing actionable insights for continuous improvement.

Internal Communication & Alignment

Partner with internal communications to cascade clear, consistent messaging during crises.
Draft internal updates, leadership briefings, FAQs, and Q&As for employees and key departments.
Support organizational resilience by embedding a culture of preparedness across teams.
Stakeholder Engagement
Identify and map priority stakeholders (PIF, Royal Court, government entities, investors, partners, local communities).
Develop tailored communication strategies for stakeholder engagement during crises.
Prepare leadership with briefing materials and talking points for high-stakes interactions.
Lead post-crisis reviews to capture lessons learned and ensure continuous improvement.
Produce debrief reports and strategic recommendations for executive leadership.
Benchmark against international best practice to ensure RSG remains at the forefront of risk and crisis communications.

Policies, Systems, Processes, Procedures, Standards and Reports

Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.
Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies and standards.

Safety, Quality & Environment

Apply safety, quality and environmental management policies, procedures and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
Contribute to the identification of opportunities for continuous improvement of company and department systems, processes and practices, considering 'international best practice', improvement of business processes, cost reduction and productivity improvement.

Job Requirements, Qualifications, and Experience

Minimum of 5-7 years of experience within the same field
Bachelor's degree in Marketing, Linguistic, Translation, Journalist, or relevant field.

Skills

Excellent writing skills in English and Arabic with a proven track record in developing content for high profile executives
Strong familiarity with social and traditional media
Strong understanding of events and management of senior spokespeople
Good organizational and time-management skills
Leadership skills and the ability to \"manage upwards\" to the Publicist
Competent researcher, able to analyze information and draw pertinent conclusions
Strong grasp of tone and capable of reflecting this in draft speeches
Ability to deliver high quality media briefings
Sharp, agile and able to work in a fast workplace
Confident writing for a wide range of stakeholders, including employees, government

Stakeholders and key commercial partners