Job Description - Maintenance Manager (Pre-Opening) (HOT0C8UT)
Work Locations
Hampton by Hilton Souq 7 Jeddah Janoub Ibn Laden, Al Jami`ah, Jeddah 22345, Saudi Arabia Jeddah
Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Maintenance Manager.
Short Description:
As a Maintenance Manager, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team
- Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations
- Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies
- Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
- Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs
- Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as needed to improve performance
- Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed
Key Responsibilities for Hotel Pre-Opening Leaders
- Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
- Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.
- Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
- Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
- Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
- Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.
- Problem‑Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.
- Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
- Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.
- Adaptability: Adjust plans as needed; stay resilient under fast‑paced, high‑pressure conditions.
- Customer Focus: Ensure guest experience remains the top priority from day one.
What is it like working for Hilton, the Best Workplace according to Forbes and GPTW?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Job
Engineering, Maintenance and Facilities