Luxury Retail Store Manager | Revenue & Customer Experience

Al Tayer Group Career site; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

Al Tayer Insignia is seeking a store leader to manage and develop a high-performing team across luxury retail channels. You will drive revenue while upholding brand image, compliance, and exceptional customer satisfaction across GCC markets.

The role requires 5-7 years of profitable store management and a graduate degree, with a focus on maintaining visual standards, stock control, and robust commercial execution. Join a diverse, customer-obsessed team in a luxury retail environment.

Qualifications

• Graduate in any discipline.
• 5-7 years experience of successfully running a profitable retail store.

Responsibilities

• Establish and maintain effective professional relationships with key business partners.
• Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties
• Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications
• Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.
• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
• Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Analyse stock management information available to ensure sales opportunities are maximised.
• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
• Ensure all Company policies and procedures are implemented and adhered to.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Ensure Company Health & Safety standards are adhered to at all times.

Skills

Leadership

Customer service

Team management

Sales optimization

Education

Graduate in any discipline

Job description

Al Tayer Insignia is seeking a store leader to manage and develop a high-performing team across luxury retail channels. You will drive revenue while upholding brand image, compliance, and exceptional customer satisfaction across GCC markets.

The role requires 5-7 years of profitable store management and a graduate degree, with a focus on maintaining visual standards, stock control, and robust commercial execution. Join a diverse, customer-obsessed team in a luxury retail environment.