Luxury Reservations & Core Ops Manager - Pre-Opening

SupportFinity™; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Housing

Vacation and holidays

Meals and uniform cleaning

Medical and life insurance

EAP & free room nights

Growth opportunities

Job summary

Four Seasons Hotels & Resorts, Saudi Arabia, is seeking a Reservations / Core Assistant Manager for AMAALA at Triple Bay. The role supports setup and daily operation of reservations and core systems, ensuring seamless bookings and efficient pre-opening to daily resort operations.

The ideal candidate has luxury hospitality reservations experience, familiarity with PMS/CRS platforms, strong organization and communication skills, and is eligible to work in Saudi Arabia with fluency in Arabic and

Qualifications

• Experience in reservations within luxury hospitality; exposure to core systems preferred.
• Knowledge of PMS/CRS platforms and core hotel systems.
• Strong organizational and communication skills.
• Analytical mindset with detail orientation in systems.
• Saudi work eligibility; fluency in Arabic and English essential.

Responsibilities

• Support pre-opening tasks including reservations system setup, inventory loading, rate configuration, and team onboarding.
• Assist in creating standard operating procedures for reservations and core system processes to ensure readiness for opening.
• Oversee daily reservations operations, ensuring prompt handling of bookings and guest inquiries.
• Manage rate and inventory control in coordination with Revenue and Sales teams.
• Support in maintaining and troubleshooting core operational systems to ensure accuracy and performance.
• Handle VIP, group, and special reservations with a focus on personalized guest service.
• Prepare and analyze reservations and system reports to identify trends and optimization opportunities.
• Assist in training and coaching the reservations team to uphold Four Seasons service standards.
• Collaborate with operational departments to ensure smooth transitions from reservation to guest arrival.

Skills

Reservations operations

Core systems knowledge

Communication skills

Organizational skills

Arabic & English

Tools

PMS/CRS systems

Job description

Four Seasons Hotels & Resorts, Saudi Arabia, is seeking a Reservations / Core Assistant Manager for AMAALA at Triple Bay. The role supports setup and daily operation of reservations and core systems, ensuring seamless bookings and efficient pre-opening to daily resort operations.

The ideal candidate has luxury hospitality reservations experience, familiarity with PMS/CRS platforms, strong organization and communication skills, and is eligible to work in Saudi Arabia with fluency in Arabic and