Luxury Client Advisor – In-Store Fashion Retail

Giorgio Armani; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Giorgio Armani Westfield, Jeddah, is seeking a Client Advisor to deliver outstanding customer service and build strong client relationships. You will be an ambassador of our luxury brand, understanding client needs and sharing in-depth product knowledge to create a positive shopping experience.

Responsibilities include welcoming customers, achieving department KPIs, applying brand training to suggest products, maintaining high visual standards, and actively cross-selling across departments to

Qualifications

• Enthusiastic, approachable, with excellent communication and interpersonal skills.
• Positive attitude, self-driven, and focused on achieving goals.
• Capable of working both independently and as part of a team.
• Preferably has prior experience in sales or customer service.

Responsibilities

• Welcome and serve customers, ensuring an excellent in-store experience at all times.
• Be aware of personal sales targets, including KPIs, and support the management team in achieving department and store goals using company resources such as staff training and product knowledge.
• Apply company training to engage clients effectively, suggest additional or alternative products, and maximize sales.
• Foster a high-energy store environment conducive to sales generation.
• Build and maintain client relationships to drive sales and improve client retention, using CEM tools.
• Actively participate in training sessions, both internal and external, to continually enhance skills and knowledge.
• Ensure the shop floor and visual displays meet high standards, following company operational guidelines and stock procedures.
• Stay updated on fashion trends and competitors to maintain strong brand and product knowledge.
• Engage proactively in cross-selling across all departments to maximize sales opportunities and achieve individual targets.

Skills

Communication skills

Interpersonal skills

Teamwork

Sales experience

Job description

Giorgio Armani Westfield, Jeddah, is seeking a Client Advisor to deliver outstanding customer service and build strong client relationships. You will be an ambassador of our luxury brand, understanding client needs and sharing in-depth product knowledge to create a positive shopping experience.

Responsibilities include welcoming customers, achieving department KPIs, applying brand training to suggest products, maintaining high visual standards, and actively cross-selling across departments to