Key Account Manager Printing & Packaging

Client of Departer; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Client of Departer seeks a seasoned Senior Key Account Manager for the Printing & Packaging sector in Saudi Arabia. You will lead business development, nurture key accounts, and build robust relationships by understanding client strategies, challenges, and future needs.

Deliver tailored technical and commercial solutions to drive growth and profitability. You will develop strategic account plans, monitor market trends, and coordinate with internal teams to ensure excellent service and timely CRM

Qualifications

• Bachelor’s degree in Engineering, Chemical Engineering, Business, or a related technical discipline
• Minimum of five years of successful B2B sales experience within adhesives, flexible packaging, specialty chemicals, or a comparable technical industry in Saudi Arabia
• Proven track record in managing strategic customer relationships and delivering sustainable business growth
• Strong commercial acumen combined with the ability to understand and communicate technical solutions
• Excellent communication, negotiation, and relationship-building skills
• Self-driven, entrepreneurial, and comfortable working independently in a dynamic, international environment
• Strong analytical and problem-solving capabilities with a customer-centric mindset
• Proficiency in CRM systems and Microsoft Office applications
• Fluent in English and Arabic, both written and spoken
• Willingness to travel regularly within Saudi Arabia
• Based in, or willing to relocate to, Riyadh, Jeddah, or Dammam

Responsibilities

• Drive business development and key account management activities for the Printing & Packaging industry across Saudi Arabia
• Manage and further develop existing key accounts and distribution partners while identifying and securing new business opportunities
• Build trusted long‑term customer relationships by gaining a thorough understanding of customers’ business strategies, operational challenges and future requirements
• Identify customer needs and deliver tailored technical and commercial solutions that create sustainable value
• Develop and execute strategic account plans to achieve sales growth and profitability targets
• Monitor market developments, competitive activities and industry trends to identify new business opportunities and strengthen market positioning
• Act as the primary technical and commercial point of contact for customers, ensuring a high level of service and effective issue resolution
• Maintain accurate sales forecasts, account plans and CRM data while tracking key performance indicators
• Prepare regular business reviews, sales reports and market insights for regional management
• Work closely with internal technical, marketing and supply chain teams to ensure seamless customer support

Skills

Strategic account management

Sales negotiations

Client relationship building

Market analysis

CRM software

Cross-functional collaboration

Education

Bachelor’s degree in Engineering or related technical discipline

Job description

Overview

Drive business development and key account management activities for the Printing & Packaging industry across Saudi Arabia. Manage and further develop existing key accounts and distribution partners while identifying and securing new business opportunities. Build trusted, long‑term customer relationships by gaining a thorough understanding of customers’ business strategies, operational challenges and future requirements. Identify customer needs and deliver tailored technical and commercial solutions that create sustainable value. Develop and execute strategic account plans to achieve sales growth and profitability targets. Monitor market developments, competitive activities and industry trends to identify new business opportunities and strengthen market positioning. Act as the primary technical and commercial point of contact for customers, ensuring a high level of service and effective issue resolution. Maintain accurate sales forecasts, account plans and CRM data while tracking key performance indicators. Prepare regular business reviews, sales reports and market insights for regional management. Work closely with internal technical, marketing and supply chain teams to ensure seamless customer support. Report directly to the Sales Manager Middle East.

Responsibilities

• Drive business development and key account management activities for the Printing & Packaging industry across Saudi Arabia
• Manage and further develop existing key accounts and distribution partners while identifying and securing new business opportunities
• Build trusted long‑term customer relationships by gaining a thorough understanding of customers’ business strategies, operational challenges and future requirements
• Identify customer needs and deliver tailored technical and commercial solutions that create sustainable value
• Develop and execute strategic account plans to achieve sales growth and profitability targets
• Monitor market developments, competitive activities and industry trends to identify new business opportunities and strengthen market positioning
• Act as the primary technical and commercial point of contact for customers, ensuring a high level of service and effective issue resolution
• Maintain accurate sales forecasts, account plans and CRM data while tracking key performance indicators
• Prepare regular business reviews, sales reports and market insights for regional management
• Work closely with internal technical, marketing and supply chain teams to ensure seamless customer support

Qualifications

• Bachelor’s degree in Engineering, Chemical Engineering, Business, or a related technical discipline
• Minimum of five years of successful B2B sales experience within adhesives, flexible packaging, specialty chemicals, or a comparable technical industry in Saudi Arabia
• Proven track record in managing strategic customer relationships and delivering sustainable business growth
• Strong commercial acumen combined with the ability to understand and communicate technical solutions
• Excellent communication, negotiation, and relationship‑building skills
• Self-driven, entrepreneurial, and comfortable working independently in a dynamic, international environment
• Strong analytical and problem‑solving capabilities with a customer‑centric mindset
• Proficiency in CRM systems and Microsoft Office applications
• Fluent in English and Arabic, both written and spoken
• Willingness to travel regularly within Saudi Arabia
• Based in, or willing to relocate to, Riyadh, Jeddah, or Dammam