Rentokil Boecker® is seeking a Junior Credit Controller to join their finance team in Jeddah. The role is responsible for managing credit control processes, ensuring timely payments, and supporting the team in achieving departmental goals.
Key Responsibilities:
- Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month
- Negotiating payment plans with customers and setting payment terms and condition accordingly
- Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts
- Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment
- Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts
- Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required
- Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis
- Following up on overdue invoices and payments and implementing company collections procedures as necessary
- Reporting outstanding debt accounts and payment issues to management on a weekly basis
- Reviewing credit notes or additional billings and negotiating payment plans with debtors where required
- Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts
- Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions
- Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets
- Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures
Experience Required:
- Experience of minimum 4 years in a similar role
Education Qualifications:
- BA degree in Accounting, Finance, Business Administration or any relevant field
Skills Required:
- OnGuard
- Reporting and monitoring
- Problem-solving skills
- Ability to listen to customers
Languages:
Proficiency in English and Arabic
Employment / Job Type:
Full Time
Nationality:
Any Nationality
About the Company:
Rentokil Initial is a British business services group operating in many countries worldwide. Its Rentokil division provides pest control for commercial and residential customers, while Initial delivers hygiene services such as washroom equipment, sanitisers and waste management. The group also offers interior plants and scenting through its Ambius brand.
Company Industry:
Facilities Management Jobs
Department / Functional Area:
Finance
Closing Date:
3 January 2027